Job Description

An exciting opportunity has become available to join our busy Housekeeping Services Team, based at the Royal Brompton Hospital.



The successful applicant will be a key member of the Housekeeping Team, integral in leading the operational Housekeepers and Porters as well as providing expert knowledge and advice in relation to all cleaning duties.



You will assist and support the Senior Services Manager and the supervisory team in delivering a quality services to patient, staff and visitors monitoring and supervising operational housekeeping services according to national standards, service specification and monitor, document and accurately report on performance.



Working closely with Matrons, Sister, Charge Nurses, Departmental Heads and IPC colleagues in all housekeeping services.

Closing Date:

6 July 2025 at Midnight

Proposed Interview Date:

Tuesday 15 July 2025



The post holder will assist the Senior Services Manager with the day - day management of the Royal Brompton Hospitals Housekeeping and Theater Portering Services. They will have responsibility for the Cleaning Supervisors and operational teams on the wards and departments as well as monitoring, reporting and follow up when necessary, issues relating to the general environment and buildings fabric.



The main elements of the role will be to ensure that the Facilities services are delivered within the ward and department areas within the financial scope of the budgetary requirements.



They will assist in the development of the services and staff through training. The post requires strong communication skills and working relationships need to be developed across different levels and departments. The post holder will be accountable for staying in the limitations of a financial budget. They will ensure that resources and standards allocated to the team are properly and effectively deployed to deliver agreed outputs through set key performance indicators.



Organisational Values



Our values help us to define and develop our culture, what we do and how we do it . It is important that you understand and reflect these values throughout your employment with the Trust.

The post holder will be:

CARING - We will put patients first AMBITIOUS - We innovate and strive for excellence INCLUSIVE - We respect each other and work collaboratively

3. Duties and Responsibilities



To manage the Facilities services, Housekeeping and Theatre Portering services within a designated teams and/or area having responsibility for the general environment of the wards, departments, and clinics. To monitor the service provision levels to meet internal quality, contractual and other standards, implement action to rectify any deficiencies. To provide excellent services and to establish and maintain appropriate service agreements with the Department and monitor and produce Key Performance Indicators and benchmarks of performance. To ensure that the procedures within the department are kept up to date and filtered down to the staff. To manage teams and make sure they meet their objectives and that the staffs themselves are appraised and have excellent opportunities for development so that they may fulfil their potential and motivation. To be responsible for the management of the operational support teams. To motivate and develop staff and co-ordinate the education and training requirements of the team and in line with the objectives of any staff development initiatives internally or externally. To provide strong individual and professional leadership through change supporting staff and colleagues and through a visionary motivational and problem-solving approach, subject to financial constraints and HR agreement. To provide accurate, reliable, and timely reporting for the Department Management Team and where appropriate to contribute to reports to the Executive and Board on the performance of the department and progress on against projects assigned. Take responsibility for all planning day to day man power for the Facilities services teams with in the areas within the set budgets. To ensure compliance within all services to meet the trust's policy and objectives in line with the trust and essentia business plan. To be aware of and implement any new government legislation or initiatives to take an active part in working with outside agencies to achieve results. To complete regular audits for the, cleaning, environment, and theatre portering services. To compile regular, benchmarking results and implement appropriate actions to enhance services and the environment. To work as part of a multi-disciplinary team to include, Clinical teams, IPC teams and outside contractors to ensure that service delivery standards are met through reviews and audits. To initiate the team briefing hierarchy and communicate effectively with all operational teams. To attend monthly reviews with line management on financial and operational performance. Take responsibility of Sickness and Absence in the team informally up to and including first formal. To ensure that the standard of the patient charter is maintained at all times. To maintain appropriate documentation and up to date records regarding information on the environment department. To work in conjunction with the infection control team to ensure standards are maintained and kept in line with policy.

Authority



Development of the Environment team through the provision of leadership and support and develop of team members and the development of the service through active involvement. Identify staff training and development needs ensuring all team members have an up to date Personal Development Plan and Review and access to supervision. Manage services within delegated responsibility expenditure re. Stocks, supplies, manpower and rotas. Day to day operational management of the teams including implementation of NHS Board policies and practices e.g., health and safety, infection control, Cleanliness Standards and standing financial instructions. Ensure team members are knowledgeable about expectations of performance and monitor capability taking remedial action when required with discussion and or referral to Soft Services Manager regarding any issues of concern. * Identify own education, training and support needs via the PDP and review process with the Environment manager. Holding team to account for delivery against their PDP and the environment teams objectives through regular performance review meetings.