Job Description

Falls Prevention Administrator

Bromborough

Hours: 20 hours per week

Salary: 12.27 per annum

This is an incredible opportunity to work for a forward-thinking community equipment services provider, who'll support you to be the best you can be in your chosen field!

Join us as our new Falls Prevention Administrator at Medequip Assistive Technology Ltd and let us empower you to truly make a difference.

Our continued employee development programmes, internal training and exceptional leadership will give you the ability to continuously develop yourself professionally whilst providing person-centred support.

You'll be supported by an excellent team of professional and ever developing co-workers who all identify and align with Medequip's values.

Who are Medequip?

Medequip is the leading provider of medical equipment services to local authorities and the NHS across the UK, delivering a wide range of equipment and support to people in their own homes, keeping people independent for longer.

About the role

As the Falls Prevention Administrator you'll be a vital part of a small, friendly team that provides responsive and high-quality support to both staff and service users. From processing referrals to handling phone calls and managing data, you'll keep things running smoothly behind the scenes.

This is a great opportunity to grow your skills in healthcare administration and contribute to a valued community service

Your day-to-day responsibilities will include, but not be limited to:

Provide day-to-day admin support to the Falls Prevention team. Accurately maintain and update administrative and electronic systems. Process referrals and liaise with internal and external services. Monitor and order stock as needed. Answer calls and handle queries with care and professionalism. Collect and input service user data for monitoring and reporting purposes. Work as part of a team to ensure excellent customer service and efficiency. Participate in regular supervision, training, and appraisal reviews

About you

Above all, you will identify and align with our company values:

We keep our promises. We empower people to be accountable for their actions and performance. We help people with empathy, courtesy, dignity and kindness. We show respect and are trusted by our colleagues, suppliers and customers. We believe in teamwork and are passionate about our work. We encourage innovation and the development of technology. We embrace change and seek to achieve excellence. We deliver cost effective, efficient and safe healthcare solutions.

Qualifications and experience required.

Good general education (minimum Grade C/Level 4 in English & Maths at GCSE or equivalent). Confident IT skills including Microsoft Word, Excel, and Outlook. Experience in general office administration. Excellent communication skills - written, verbal, and telephone. Strong typing skills and attention to detail. Ability to manage workload and adapt in a changing environment. A team player with a flexible, positive attitude. Punctual, reliable, and takes pride in their work and appearance. Empathetic and professional when dealing with service users and colleagues.

What we offer

29 days holiday moving to a max of 33 days (inclusive of Bank Holidays) Continued professional development, training and learning support and opportunities for career progression. Pension scheme Healthcare scheme Life assurance Cycle to work scheme Free eye test, provided by Specsavers 15% Manage At Home discount Care First employee assistance program including free counselling. Access to Perkbox discount platform Free uniform Free DBS check
We welcome applications from all sections of the Community as an Equal Opportunities Employer. We are also happy to make any reasonable adjustments at any stage of the recruitment process should you need it, please let us know.

We take our data privacy seriously and commit to processing your data in line with GDPR guidelines. Medequip's Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed in connection with our recruitment processes.

This role may be subject to an enhanced DBS disclosure and satisfactory references.

This role is not eligible for sponsorship. Candidates without satisfactory right to work in the UK are unlikely to be suitable.

Job Types: Part-time, Permanent

Pay: 12.27 per hour

Work Location: In person