Job Description

Cheshire West and Chester Council is a place where everyone can Thrive - through our core values of Teamwork, Honesty, Respect, Innovation, Value for Money and Empowerment.



We are seeking to appoint a full time Family Contact Worker within our Intervention Hub who is passionate, dedicated, creative and resilient to join our team to support our care experienced children and young people and their families in providing high quality, child led family time.

Organisation

Cheshire West and Chester Council

Location

Winsford

Job Category

Children and Young People Services

Grade

CWAC NJC - Grade 6

Salary Min

28,598 Per Annum

Salary Max

31,022 Per Annum

Hours per week

37

Weeks per year

52.143

Employment Type

Permanent

Closing Date

15/08/2025

Ref No

W4097

Documents

Cheshire West and Chester Council is a place where everyone can Thrive - through our core values of Teamwork, Honesty, Respect, Innovation, Value for Money and Empowerment.



You will need to have excellent observation and recording skills and be able to offer child centred support and guidance with a whole family focus during the time our children spend with their families. We are looking for someone who can promote quality and stimulated Family Time, ensuring the safety and welfare of every child, and provide accurate and relevant written and verbal information to contribute to the ongoing care plans for care experienced children and young people.



You need to have the ability to use a strength-based approach when working with parents and carers to identify what is working well and how their strengths can affect positive change for our care experienced children and young people. This requires an understanding of the need to work sensitively with families to identify and understand the impact of adversity and trauma in their lives and adapt your response with care and compassion.



You need to have the ability to establish and sustain effective and positive professional working relationships with children, their families and other professionals that support the facilitation of high quality, child led Family Time.



The Intervention Hub work in a trauma informed way using our innovative multi agency partnership model 'Our Way of Working'. We have developed and embedded 'Our Way of Working' with our multi-agency partners to ensure improved collaboration and one common approach to our work with families using Motivational Interviewing and Trauma Informed Practice. We will support you in developing your knowledge and skills to enable you to work creatively in supporting our care experienced children and their families and our partner agencies to achieve positive outcomes.

You will have access to range of benefits including:

Competitive salary

Annual leave - you will receive 26 days annual leave per annum rising to 31 days after five years continuous Local Government Service.

Grow your own culture - we have a career progression structure to support your professional development.

Working rewards - we have a variety of schemes available to employees which include; additional annual leave, car and cycle purchase scheme, home and electronics purchase scheme in addition to discounts at a wide range of high street and online retailers.

Pension scheme - our Local Government Pension Scheme is a career average pension scheme with employee contributions of between 5.5% and 8.5% and the employer contribution currently of 23.8%. the scheme includes ill health and death in service benefits after two years membership.

Employee assistance programme - 24 hours, seven day a week lifestyle support for when you or your family need a listening ear from a qualified advisor on a wide range of personal or work issues.




Within this role you will be required to work flexible hours, including early morning, evening and weekend work according to the service needs. The role is based in Winsford, however, there will be a requirement to work within the community and across other venues within the Cheshire West and Chester locality.





Please note that this job is subject to a Disclosure and Barring Service (DBS) check.



To find out more information about what it is like to work for Cheshire West and Chester Council including our rewards and benefits please see www.cwcrecruitment.co.uk

As a Family Contact Worker you will:

Hold a BTEC National/NVQ Level 3 Qualification in Child Care or equivalent level of experience in a relevant discipline and have knowledge of child development and previous experience of working with children, young people and families.

Receive high quality supervision with your own personal development plan to support your career and learning aspirations.

A working environment where you will be supported to adopt an evidenced based approach to practice.




Do you hold child centred practice at the core of your values and are passionate and committed to achieving the best possible outcomes for children and their families then we would like to hear from you.



If you have any queries or would like to discuss the role, please contact Senior Practice Lead - Rachel Bridge via email: rachel.bridge@cheshirewestandchester.gov.uk.



Please note that this job is subject to a Disclosure and Barring Service (DBS) check.



To find out more information about what it is like to work for Cheshire West and Chester Council including our rewards and benefits please see www.cwcrecruitment.co.uk



No candidate will meet every single requirement - if your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!



Cheshire West and Chester Council are committed to equality and diversity in employment. Please see the Equality Policy for more information.



Cheshire West and Chester Council have adopted a Local Living Wage for our employees which means that all employees will receive a minimum of 12.60 per hour for all contracted hours.



For any technical enquiries please email Sourcingteam@ecwip.co.uk and quote job reference number in all correspondence.