Job Description

Family Help Team Manager

Children's Services - Ref: CH06825

Location:

Across Family Help Localities, Walsall however predominantly based in the West of the borough

Grade:

(G11) 51,356 - 54,495

Why Join Us?

Do you want to be part of a forward-thinking team, shaping the future of family support in Walsall. As one of the Families First for Children pathfinders, Walsall is at the forefront of pioneering new approaches to family help and early intervention. By trialling innovative practices and collaborating across partners, Walsall is not only transforming support for local children and families but also playing a crucial role in informing the development of national policy. Our work as a pathfinder is helping to set the standard for family help services across the country, ensuring that the voices and needs of our families and community directly influence the way support is delivered nationwide. We offer a supportive environment, ongoing professional development, and the chance to make a real impact in the community.

Are you passionate about making a difference for children and families?

Walsall Council is seeking a dynamic and committed

Family Help Team Manager

to lead our Family Help Locality Team. This is a fantastic opportunity to drive high-quality, child-centred support services and champion best practice in safeguarding and family support.

Key Responsibilities:

Lead and manage a team delivering integrated support for children, young people, and families. Ensure safeguarding is at the heart of all interventions and decision-making. Foster continuous improvement through performance monitoring, training, and development. Collaborate with partner agencies, schools, health services, police, and voluntary/community organisations. Efficiently manage resources, budgets, and service delivery targets. Oversee building management, including health and safety for teams and individuals. Champion council values, policies, and a customer-focused approach.

What We're Looking For:

Excellent communication and leadership skills. Strong analytical, problem-solving, and data analysis abilities. Commitment to empowering children and families, using their strengths to resolve challenges. Experience in multi-agency partnership working. In-depth knowledge of Family Help theory and practice, safeguarding legislation, and early intervention. Experience supervising teams and supporting staff, including co-located partners. Ability to set service standards and drive high-quality outcomes. Qualified to degree level in a relevant field or with significant equivalent experience. Evidence of continuous professional development.

Apply today and help us build brighter futures for children and families in Walsall!

Closing date: 21st November 2025

View:

and Employee Specification

This post is covered by the Government's Code of Practice on the English Language Fluency Duty for public sector workers. The post holder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English.


Walsall Council takes seriously the responsibility to safeguard and promote the welfare of all the children, young people and vulnerable adults entrusted to our care and it is our expectation that all staff will share this commitment. We will ensure continuous development and improvement of robust recruitment processes and procedures that promote a culture of safeguarding amongst our workforce. Completion of an enhanced Disclosure & Barring Service (DBS) check is a requirement for working with children and young people and vulnerable adults.


Note: Applicants appointed to posts that require an enhanced DBS clearance must declare any periods of time that they have lived, studied or worked abroad and be prepared to provide an Overseas Criminal Records Certificate (OCRC) or a Statement of Good Conduct (SOGC) relating to anytime they were overseas

Information for Applicants

Important note:

When completing your online application form, you will be asked to enter supporting information. You must enter a detailed supporting information statement describing how your skills, abilities and experience meet the specific criteria included in the employee specification.

If you do not include a supporting information statement, you will not be shortlisted.

Please also ensure that you complete the work history and qualifications sections of your application form. Please do not add a CV as we do not accept them. See our Information for Applicants leaflet for further information.

We kindly request that recruitment agencies do not contact us regarding this job vacancy. We are not accepting Agency applications or referrals at this time.

Walsall Council's Children's Services are the only Ofsted 'Outstanding' local authority in the Black Country. During a visit in May 2025, Inspectors described Walsall Council as a place where children were at the heart of. The council's journey of continuous improvement started in 2017 and has since transformed into a service with a clear vision, clear priorities and a clear plan, all informed by the views of our staff and children. Staff are at the core of delivering great outcomes for children and young people in Walsall, which is underpinned by our Walsall Right 4 Children vision. The latest Ofsted inspection demonstrated that staff in children's services are proud to work for Walsall Council and feel supported to do great work.

Here at Walsall, we want to attract the best talent. That's why - as well as a satisfying and rewarding job - we offer a range of attractive benefits . Working arrangements in most jobs are flexible (you may work flexitime, full or part time and job sharing is usually available) and you can expect generous holiday entitlements, a first class pension scheme and plenty of opportunities for training and personal development.



We advertise vacancies because we want the best talent available. If that's you, we're waiting for your application.

Living in Walsall

Part of the Black Country, famous for its enterprising and industrial past, Walsall is reinventing itself to become a progressive modern community. The borough is centred around the major town of Walsall, but also includes five smaller and distinctive district centres (Bloxwich, Aldridge, Willenhall, Darlaston and Brownhills), together with numerous villages.

Walsall Council is committed to Safer Recruitment.

To achieve our commitment, we will ensure continuous development and improvement of robust recruitment processes and procedures that promote a culture of safeguarding amongst our workforce.

Social Work Matters - Children's Social Worker Recruitment

Some of our children require a special kind of support: yours. Visit our microsite to find out more about joining Walsall Council as a Children's Social Worker.