Job Description

About the role

Are you passionate about connecting families with the support they need to thrive? North Northamptonshire Council is excited to recruit for 1 new Family Hub Connector role within our East Northamptonshire Family Hubs Team. This is a unique opportunity to become part of an innovative programme shaping how families experience early help and support across our communities.


Family Hubs provide a universal 'front door' to families, acting as a one-stop shop for information, advice, and services across social care, education, and health. At the heart of this is the Start for Life offer and we need dynamic, proactive connectors to make it work.

(Please note, that previous applicants will not be considered for this post)

What will you be doing?
Supporting families to access services through signposting, personal connections and removing barriers to engagement. Facilitating 'Parent Power' panels to ensure families influence service design and delivery. Engaging families in key programmes including infant feeding, perinatal mental health, and peer support. Collaborating with local agencies, GPs, libraries, schools, and other community venues to support outreach and engagement. Helping to identify and map local community assets, support networks and gaps in provision. Working with professionals and stakeholders across the locality to ensure joined-up service delivery. Championing early help and participating in assessments where needed. Collecting data and evidence to demonstrate impact and inform service improvement.



About you

As a Family Hub Connector, you'll be the vital link between services and families helping parents, carers, and young people access the support they need, where and when they need it. You'll be working with partners, professionals, and communities to identify gaps, build networks, and empower families to engage, participate, and thrive.


This role requires enhanced DBS clearance and the ability to travel across North Northamptonshire.


We're looking for people who want to make a difference -- building relationships, growing local networks, and being the connection point that helps families find their way.


Join us and help shape the future of family support in North Northamptonshire.


About us

Our values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:


Customer-focused

Respectful

Efficient

Supportive

Trustworthy


Our Key Commitments


Our key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.


We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.


North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council's pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.


Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)


Our benefits

Here at North Northamptonshire Council, we're transforming for the better, using all our creativity and imagination to create the best life for our local people.



You'll find that we have a wide range of careers that may be more surprising than you think!


Why choose us?


We offer a vibrant working environment with:

a competitive salary a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection. lots of opportunities to develop your skills, knowledge and potential in a large unitary council generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.


We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.