Job Description

NVQ Level 2 (or equivalent) in Early Years, Health & Social Care, Youth Work, Ad Experience working with children, young people and families English and Maths GCSEs (or Functional Skills equivalent)

Family Hub Navigator

(Full-Time or Part-Time / Job Share)

Locations:

Fountains / Anfield / Everton Family Hub (17.5 hours) Wavertree Family Hub (17.5 hours)

Salary:

25,185 per annum (pro-rata for part-time)

Hours:

35 hours per week (full-time) or 17.5 hours per week (part-time/job share)

Contract:

Fixed-term - 1st April 2026 to 31st March 2027

Positions available:

1 full time or 2 part time

About the Role

We are looking for enthusiastic and community-focused

Family Hub Navigators

to join our team.

You will be the

first point of contact for families with children aged 0-19 (up to 25 for children with SEND)

, offering advice, guidance and signposting to Family Hub services, local community support and city-wide services.




You will also play a key role within the

Family Hub reception team

, ensuring families feel welcomed and supported.



This role is available as

full-time or part-time/job share

, offering flexibility.

Key Responsibilities

Support families to register and engage with Family Hub services Provide advice, guidance and effective signposting Carry out outreach and community engagement activities Build positive relationships with partner agencies Maintain accurate records and use data systems Support reception duties including telephone and admin tasks Follow safeguarding, health & safety and data protection procedures

Essential criteria:

NVQ Level 2 (or equivalent) in Early Years, Health & Social Care, Youth Work, Advice & Guidance or similar English and Maths GCSEs (or Functional Skills equivalent) Experience working with children, young people and families Strong communication and organisational skills Enhanced DBS (to be undertaken)

Why Join Us?

Make a real difference to families in your community Work as part of a supportive and collaborative team Develop your skills within Liverpool's Family Hub network
First Steps Enterprise Limited is an equal opportunities employer and welcomes applications from all backgrounds.



Recruitment Process

Screening interviews:

ongoing as applications are received

Closing date:

2nd February 2026

Face-to-face interviews:

week commencing 23rd February 2026
If you are interested apply as soon as possible