Job Description

Acorn Park School

Norfolk

Salary:

25,089.04 per annum

Job type:

Full Time, Permanent

Start date:

27 October 2025

Apply by:

26 September 2025

Job overview

----------------


How would you like to get paid for five days, but only work four?

At Outcomes First Group, we believe in better work/life balance -- and we're putting wellbeing first.

That's why we're proud to be part of a 4-Day Working Week (4DWW) trial, where you can work one day less each week (or equivalent hours), while still receiving your full-time pay.

Many of our schools have already introduced the 4DWW -- and others are preparing to roll it out as soon as they reach full staffing. So, whether it's already in place or just around the corner, now's the perfect time to join #teamOFG.

Job Title: Family Liaison Officer


Location: Acorn Park School, Norwich, NR16 2HU


Salary: 25,089.04 per annum


Hours: 37.5 hours per week; Monday to Friday


Contract: Permanent, Term Time only

About the role


As a Family Liaison Officer, you will provide a range of support to our students and their families. You will work directly with parents in a non-judgmental way, empowering them and their families to get the most out of the educational opportunities Acorn Park School provides.


You will have the ability to offer calm, appropriate and supportive advice to ensure the highest level of support for our pupils and families in line with the expectations and ethos of our school.


You will work as part of the safeguarding, pastoral and behaviour team and support families with parenting, attendance, safeguarding and school issues.


Qualifications: GCSE Maths and English at C/5 or above.

Responsibilities:


Act as a point of contact for families/individuals needing support, and establish and foster good, trusting relationships with parents.


To be available throughout the day by phone, Teams, email or text message and respond to all enquiries with an initial response within one working day.


Where necessary or appropriate, schedule a return call from the relevant member of the school staff and keep parents/carers updated until the matter is satisfactorily resolved.


Hold weekly virtual drop-in sessions via Teams.


To provide practical advice and information about Autism and family support [advice] to parents in order for them to support their pupil.


Research and share knowledge on local services relating to well-being, safeguarding and pastoral needs e.g., voluntary groups, health, support groups etc.

About us


Acorn Park is a school for 160 pupils, who all have a primary diagnosis of Autism. We run two curriculum pathways - Formal and Semi-formal. Our Complex needs pupils are on the Semi-Formal Pathway which is highly personalised from their EHCP. We have a mixture of Day and Residential pupils as we have 8 co-located pupil's homes on our 30 Acre site in rural Norfolk. On site, we also have a large Forest School and Animal Care Farm along with play facilities, a sports hall and sensory rooms.

For over 16 years Options Autism have provided care and education to pupils, young people and adults with autism, complex needs and learning difficulties. We are a leading provider of education for neurodivergent young people and young adults. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care


We are really proud to say that in 2024, Outcomes First Group were officially certified as a 'Great Place to Work' for the fifth year running.

Why join Options Autism?


We place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you'll wake every day in the knowledge that your role will have a significant positive impact on the lives of others.


We are committed to safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.

Benefits


Your health and wellbeing are important to us, so you'll get an exceptional reward package including:


Life Assurance
Pension scheme with options to increase your contributions


"Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks


And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that's right for you, including:


A wide range of health, wellbeing, and insurance benefits


100's of discount options valid in the UK and abroad


Cycle to Work Schemes


Electric Car Purchase Scheme


Critical illness cover


Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support.


We reserve the right to close the vacancy early if we receive a high volume of suitable applications.You'll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit


Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.


#1

Recruiter contact:

----------------------

Email us

Call us

About

Acorn Park School

-------------------------------

Acorn Park School

Andrew's Furlong, Mill Road, Banham, Norwich
Norfolk
NR16 2HU
United Kingdom

+44 1953 888 656

Acorn Park is an independent, specialist school that caters for autistic children and young people aged 4 - 19. Our curriculum centres on Autism and related needs, this is supported by our fully integrated clinical team.

The school's ethos is underpinned by a guiding principle that the young people are placed at the heart of everything we do. This means supporting them to achieve their potential, but much more than this, it means making sure that the things that are important to them are important to us.



We make every effort to make sure that the young people are respected as individuals, and encouraged to exercise choice, and every member of staff is tasked with advocating for the young people they work with.



We make sure that we work in partnership with families, recognising that we share a commitment to the young people's welfare and valuing the knowledge and experience that family members offer.



We recognise that our young people have a vast range of academic and cognitive abilities along with very individual communication and learning styles and so we offer different pathways to meet those diverse needs.



The layout of Acorn Park means our young people enjoy our adventure playgrounds and outdoor space and engage with our animals at the Care Farm. We enjoy frequent trips to local villages and the zoo, and regularly enjoy activities around Thetford Forest and the seaside towns around East Anglia. We have recently invested in our outdoor education and regulation resources, which have been designed to meet both the young people's clinical and therapeutic needs.

Acorn Park Vision, Mission and Values

Our vision:

For every child to be safe, nurtured and supported to succeed.

Our mission:

To care and educate our children, empowering them to reach their full potential, to think big and dream bigger!

Our values:

Our values act as the central principles and widespread truths that impact our practice, how we collaborate as a team, how we build our core methods and how we present our mission.



Care: We are courageous in advocating, educating and caring for every child, confident in our purpose to promote kindness respect.



Strive: We are striving for a better future by always doing our best with the children we work with. Our inventive efforts support children at Acorn Park to aspire to healthier futures.



Grow: We help children fulfil their personal growth and build positive relationships. Children are empowered to reach their full potential.



Thrive: We uphold the belief that by being reliable and consistent in our therapeutic practices, by advocating for children and promoting our values, children will thrive on the next step of their life journey.

Our two school rules

Always be kind
Always try your best
Please note that you are wholly responsible for fact checking in respect of the information provided by schools. Please also check for the latest visa and work permit requirements that may apply. Tes is not responsible for the content of advertisements or the policies adopted by advertising schools. Tes asks that all schools follow

Tes' Fair Recruitment Policy

.