Job Description

Job Introduction

Family Support Worker - Family Hubs, Early Help


Permanent - Part-Time 18.5 hour Contract


Closing Date: Sunday 24th August 2025


Shortlisting Dates: 26th & 27th August 2025


Panel Interview Dates: 1st & 5th September 2025


Young Persons Panel interview dates to be arranged


Join our dedicated Early Help team at Dudley's Family Hubs in a rewarding role supporting children and families in the community. We're looking for a passionate and empathetic Family Support Worker to deliver practical, strengths-based support. You will be required to work across the 5 Family Hubs listed below:


Brierley Hill Family Hub


Dudley Family Hub


Coseley Family Hub


Halesowen Family Hub


Stourbridge Family Hub


As a Family Support Worker, you will:

Provide direct support to children, young people, and families, tailored to individual needs. Build positive relationships to empower families and promote improved outcomes. Work collaboratively with other professionals, agencies, and community groups to deliver integrated early help. Support the development and delivery of workshops, parenting programmes, and community-based activities. Help families navigate services and access timely support through the Dudley Early Help Strategy. Uphold safeguarding responsibilities across all aspects of your work. Contribute to service development and ensure quality support aligned with the continuum of need.

We're seeking an enthusiastic team player who thrives in a collaborative environment and is committed to making a real difference. Your communication skills, compassion, and ability to foster trust will be key.


For an informal discussion please contact Jo Bedworth on 01384 813096 or Danielle Summersby-Ingram on 01384 812440.

Top tip when applying

- As we've got a new recruitment system the application process has changed a little. You'll need to register and create a profile the first time you apply. If you use a personal email to create a profile, then please be aware that once you've registered just pop back to the job advert and you'll then be taken to login and apply.


So that we can demonstrate Dudley's commitment to diversity and inclusion and to improve bias in the recruitment process that could create barriers for candidates. Your personal data will be anonymised when you apply, to ensure that you comply with our anonymisation process, please ensure you have removed your name and date of birth from any attachments prior to uploading them to your application.


Online application forms will only be accepted for this vacancy, online facilities for jobs are available at public libraries within the Dudley Borough.


If you require assistance completing an online or paper application form and or interview techniques, please contact Dudley Adult and Community Learning on 01384 818 143 or acl@dudley.gov.uk who can support with Digital Skills and Job Applications.


If you have a disability and require assistance in making an application please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk


If you are experiencing a problem whilst applying for a position, please follow the link below to the WM Jobs Help Page in the first instance https://help.wmjobs.co.uk/


If the WM Jobs Help Page does not resolve your issue then please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk


Dudley Council will check the information that you have provided against any details already held for accuracy and completeness. The Council will check, share and cross match your information both internally within the council and with external organisations to protect public funds and prevent or detect crime, only where the law allows us to do so.


'The Council is committed to safeguarding and promoting the welfare of vulnerable groups

and expect all staff and volunteers to share this commitment'.


We are committed to safeguarding and promoting the welfare of children; therefore, the post is

subject to medical clearance and an enhanced DBS check


The Council's full Privacy and Disclaimer Statement can be accessed on the website at https://www.dudley.gov.uk/privacy-disclaimer-statement/


N.B. We reserve the right to close this vacancy prior to the advertised date should we receive a large number of applications

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