Job Description

BARNARDO'S SURREY FAMILY CENTRES- TANDRIDGE

Please note this position requires locality work in the Tandridge District of Surrey and a driving license and access to a car are essential

Do you want to work for the UK's largest children's charity? Can you build trust and offer intensive support to families? Can you coach and mentor families through a process of change? Do you have knowledge & experience of working within safeguarding procedures? Are you skilled at conducting assessments & developing intervention plans that improve family resilience? Do you want to work with a supportive, committed and passionate team?

If you have answered

YES

to the above questions, you may just be the person we are looking for.



You will be required to:


Support families with complex and multiple needs Hold a caseload of 12 to 15 families Advocate for children and ensure their voices are heard and that their lived experiences lead the focused work Facilitate evidence-based group work programmes and courses You will be based at Tandridge Family Centre in Hurst Green, have your own car and be able to travel throughout the District.

The skills/knowledge/experience required are:


Experience of working directly with families with complex needs. Experience of working with issues of family breakdown, domestic violence/abuse, and attachment difficulties. Ability to communicate effectively with clients from culturally diverse communities and demonstrate sensitivity to their needs. Ability to appropriately challenge other professionals to promote the rights of the service users. Someone who is approachable, non-judgemental, friendly, kind, calm, creative and resilient. Someone with excellent organisation and time-management skills. Knowledge and experience of multi-agency working within formal systems of Child Protection. Ability to liaise with agencies and practitioners to support families and gather information - making initial visits to families to risk assess, gather accurate personal information, gain family views, and begin to assess the strengths, needs and goals of the whole family in a holistic way. Ability to work holistically keeping the children as the focus of work to improve outcomes and ensure safeguarding - visits with children held at school and home to include their lived experience. Ability to assess and analyse family function, dynamics, routines and relationships within the family home to help to identify the root causes of difficulties to inform the Early Help Assessment within 45 calendar days. Experience of detailed case recording and an understanding of the importance of keeping timely and accurate case notes. Experience delivering groups and sessions.

As Barnardo's Family Centres we have supportive and inclusive teams. We are a fully funded service, commissioned by Surrey County Council, to deliver their Early Help Programme to families with children aged 0-19 (or 25 with SEND).



If you would like to discuss the post, please do not hesitate to telephone either Sharon Creak on 07565 202060 or Tracey Quixley on 07592 593580 (Children's Services Managers)

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Pay & Reward FrameworkWe know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.


For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.


Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band - this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.



Benefits

Workplace Offer: What it means for you

Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role.


Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements. Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata The ability to buy up to another 5 days annual leave via our HolidayPlus scheme A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options Service related sick pay from day 1 Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension Cycle2work scheme Interest free season ticket loans Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal 20% discount at Barnardo's stores Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc Free access to round the clock employee assistance program for advice and support Access to Barnardo's Learning and Development offer

T&C's apply based on contract

About Barnardo's


We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.

Our basis and values

Reference number: 21882
Job Title: Family Support Worker
Location: Hurst Green, Oxted
Locality: Surrey
Contract type: Fixed term
End date: 1 year
Hours: 28
Salary: 27,573 - 36,389 FTE (20,866 - 27,537 pro rata)
Closing Date: 20 October 2025
Interview Date: TBC

Benefits

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Discounts at 100's of retailers
Employee suggestion scheme
Company pension
Employee Assistance Programme