Job Description

How you'll make a difference:

As a Family Support Worker, you will join our Families Plus team in supporting families with children aged 5-18 to make and maintain changes in their lives. You will be skilled at engaging families quickly, creating purposeful, professional relationships and agreeing realistic aims and objectives.


Building on their existing strengths to get through difficult experiences, our support helps families to continue to use what they have learned once the Families Plus involvement ends.


What you will be doing:
It will be your responsibility to carry out whole family assessments, providing advice and guidance to families where necessary. By ensuring the regular monitoring and reviewing of early help plans, you will update needs where appropriate in accordance with safeguarding procedures. You are responsible for managing your own caseload of work, ensuring specialist inputs and effective outcomes are achieved. Records and reports will need to be completed in accordance with professional and council guidelines. It will be key for you to liaise and work with contacts from different sectors; including early years settings, health, social care and the voluntary sector ensuring that communication is effective so knowledge and best practice can be shared

What we need from you:
You must hold an NVQ 3 or equivalent in a relevant discipline or be working towards an appropriate qualification related to the provision of services to children and young people. It is essential that you have considerable relevant experience of the use of evidence-based practice working with vulnerable and disadvantaged children, families or young people. You will have demonstrable experience of writing holistic, multi-agency assessments and plans with families. You must have knowledge of relevant legislation, regulations and codes of practice, processes and procedures. It is a requirement that you have well-developed interpersonal and communication skills to build relationships and engage successfully with colleagues, service users and partner organisations.

What you need to know:
This is a full time permanent role working 37 hours per week, Monday to Friday. You will be expected to travel throughout the authority and surrounding area so you must have a full, valid driving licence with regular access to a vehicle or have an alternative means of travel. Business Insurance will need to be added to your current insurance policy. Please note that due to the nature of this role it is a requirement of employment that an enhanced Disclosure and Barring Service (DBS) check is obtained for this post.

Interviews are scheduled for the 19th and 20th August 2026.

How a career at South Gloucestershire Council is different:
As part of our benefits package, you will receive

generous annual leave

(pro rata), employee

wellbeing support

and you will have access to a range of

staff discounts

, including eye tests, travel, shopping and leisure activities. We recognise that our

diverse team

of skilled and dedicated people make us a great place to work. We welcome applications from everyone and ensure that individuals are selected, promoted and developed on the basis of their merits and abilities. We value our staff as individuals, investing in their careers and we are recognised for the quality, breadth and depth of our

training and development

offer, which helps make the greatest long-term difference in work. What is special here is the strength of the

team ethos

. We are a relatively small local authority, so managers know staff well. They can plan their services to ensure teams have manageable caseloads and have effective supervision so feel supported to make decisions which are right for the children and young people they work with. We are

committed to safeguarding

and promoting the safety and welfare of children, young people and vulnerable adults. Ensuring all our staff are given right skills, knowledge and support to recognise and respond effectively to potential abuse or neglect.


Our teams at South Gloucestershire Council are making a real difference to the lives of people who live, work and learn here.



We're building and shaping communities which people are proud of. We're working with the most vulnerable in our community to help them achieve what they want in life. We're investing in our schools to ensure every child and young person in South Gloucestershire achieves their full potential.

We've achieved a great deal, but we need talented and dedicated people to ensure we continue to make a difference.

We're making a difference, be part of it!

To view the full job description, please click this link: Support_Worker_Families Plus -_Job_Description (2)