Job Description

Family Support Worker

Daffodil Family Centre

Job Ref: DA202503

Full time, permanent role

37.5 hours per week (working across various shifts including days, waking/sleeping nights and weekends)

Salary 24,570 gross per annum

Do you hold a NVQ Level 3 Young People and Families (or equivalent) or would be happy to work towards this qualification? Are you passionate about achieving the best possible outcomes for children and their families? Do you want the opportunity to work closely with a committed team to support families with complex and multiple needs? Are you able to listen empathically and work together with families to problem solve and find solutions?
If the answers to the above are

yes

, you may be interested in an exciting opportunity that has arisen to join the team.

Daffodil Family Centre opened in January 2020. Part of the award-winning charity, Trevi, Daffodil provides residential parenting assessments in cases where there are concerns about a parent's capacity to keep a child safe.

We are looking for an experienced and confident Family Support Worker to join the team. You will be doing a range of direct support tasks, contributing to the residential parenting assessment process. We are looking for someone who has some experience in support work, excellent verbal and written communication skills, a great team ethic and the ability to work well under pressure.

We are looking for motivated women who are committed to working from a trauma informed perspective.

JOB PROFILE:

Contribute to a comprehensive assessment of parenting for families living at Daffodil Family Centre Work within the care plan and risk management plan for each family residing at Daffodil Family Centre Provide regular specific and targeted feedback to parents regarding their parenting and progress in placement Help support parents to acquire the skills of parenting and independent living in terms of role modelling, advice and guidance in terms of current practice, statutory guidance and Trevi policies and procedures. Monitor & supervise parents where necessary in the care of their children both on site and out in the community. Support parents to reflect upon their parenting and enhance their ability to see the world through the eyes of their child Promote the normal development of children and young people Develop and maintain relationships with parents, social workers, teachers and other professionals You will have the ability to work across a range of shift patterns including day shift, waking and sleeping nights shifts over a 24 hour period, including weekends and bank holidays. To support women in achieving and sustaining their recovery from substance use, including addressing the issues underlying their use, alongside building recovery capital for the future To model trauma informed practice with a person-centred approach Ensure Safeguarding Policies are adhered too by staff and beneficiaries and to appropriately raise concerns with the FSW Lead To role model Trevi's Policy and Procedures From time to time, other duties relevant to the role including working in other Trevi locations
We offer the following employee benefits:

A comprehensive induction and training programme. 25 days holiday plus Bank Holidays A day off on your Birthday An award-winning Employment Assistance Programme Company sick pay scheme Plymouth City Council Parking Permits payable over 12 months Employee of the month awards Refer a Friend Recruitment Bonus Company contribution to your NEST Pension Learning & Development opportunities relevant to this role Blue Light Store Discount Scheme Long service recognition award
Trevi is a Real Living Wage Employer

Any offer of employment will be subject to an Enhanced DBS disclosure, costs of which will be met by Trevi.

Women only need apply under schedule 9 (Part 1) of the Equality Act 2010.

Trevi is committed to quality, equality, and valuing diversity.

Applications are particularly welcome from black and minority ethnic women and women with lived experience.

To apply please download and complete the application forms on our website

www.trevi.org.uk

& return to

Recruitment@trevi.org.uk

Alternatively, you can pick up an Application Form from Sunflower Women's Centre, 29 Sutherland Road, PL4 6BW, available from 9.30am - 4.30pm. Monday - Friday. Please return in the same way.

We do not accept applications via recruitment agencies.

Closing date: Monday 30th June at midday

Interview date: TBC

Trevi reserves the right to call suitable candidates for interview on receipt of applications prior to the closing date and may close the vacancy early if a successful appointment is made so If you would like to apply, please do so promptly.

Previous applicants need not apply.

Unfortunately, we don't have the resources to inform applicants who are not shortlisted; therefore, if you haven't heard from us within two weeks of the closing date, regrettably you have not been selected for the next stage in the process.

Job Types: Full-time, Permanent

Pay: 24,570.00 per year

Benefits:

Casual dress Company pension Health & wellbeing programme Referral programme Sick pay Store discount
Schedule:

12 hour shift Day shift Holidays Night shift Weekend availability
Ability to commute/relocate:

Plymouth, Devon: reliably commute or plan to relocate before starting work (required)
Experience:

child and family support work in a residential setting: 1 year (required) writing records using an electronic case management system: 1 year (required) working in a CQC or OFSTED regulated setting: 1 year (required)
Licence/Certification:

NVQ L3 in Children & Young Peoples Workforce Diploma (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Application deadline: 30/06/2025
Reference ID: DA202503