Job Description

Job Introduction

The starting salary for this position is 33,552 per annum based on a 36 hour working week.

This opportunity is offered on a full time, fixed term basis for 12 months.


We are excited to be hiring positive and creative individuals to join the Family Safeguarding Teams based in Woking and Guildford, as

Family Support Workers

to help make a difference to our children and family's lives.


When not working with our residents in the community, we support agile working with a combination of home and office working. We are keen to get the balance right of providing flexibility but ensuring you feel connected to your team and the service by coming together for two days a week in the office.

Rewards and Benefits

26 days' holiday rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependents leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days per year Learning and development hub where you can access a wealth of resources

About the Role

Surrey Children's Service believes that the welfare of children and their families is paramount. Team members are positive, enthusiastic and supportive; committed to the provision of a quality service for children and their carers. We are looking for people with similar qualities to join us.


As a Family Support Worker you will support Social Workers in the team, working intensively and in a planned way with children, their family or carers and other agencies and services. Supporting children and families to achieve their potential will be central to all you do. You will undertake direct work with children, parenting work and potentially group work. As well as this, you will need to be able to work in partnership and use your skills to engage with children in a meaningful way. We use motivational techniques to engage families in creating positive change.


As a member of our team, you will be working alongside partners, agencies and the voluntary sector to support children and their families in the community. Surrey Children's Service provides training to ensure competence and professional development. You will receive a full induction and monthly supervision.

Shortlisting Criteria

To be considered for shortlisting for this position, your CV and personal will clearly evidence the following:

An understanding of working with children who are in need of support or protection Experience of working directly with children and young people, and able to show how this work has resulted in positives outcomes Ability to engage with families/carers and children, as well as supporting Social Workers in managing risk and effecting positive change Good written and verbal communication skills

Surrey has both urban and rural areas and candidates will be expected to have a valid driving licence to drive in the UK, access to a vehicle and be willing to travel across a wide geographical area. Reasonable adjustments where needed will be made for successful applicants who have a disability or long term health condition to enable them to fulfil the requirements of the job.

Contact Us

Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. For an informal discussion please contact Lucy Holland via email on lucy.holland@surreycc.gov.uk


The job advert closes at 23:59 on 17/08/2025 with interviews to follow.


We look forward to receiving your application, please click on the apply online button below to submit.


An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role.

Local Government Reorganisation

Surrey County Council is preparing for Local Government Reorganisation which will allow us to implement the Government led policy of devolution, which is all about giving more powers to local areas.


Currently, Surrey has a two-tier council system, with 11 district and borough councils and a county council, all responsible for different services. All these councils will be reorganised into a smaller number of new unitary councils which will come into effect in April 2027. At this point, this role will be transferred, with all existing terms and conditions intact into one of the new unitary councils.


Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council.

Our Behaviours

The Surrey Way behaviours are a guide that supports our council to work together effectively and deliver our best for our customers and communities, and for each other. Discover more about our behaviours.


Before submitting your application, we recommend you read the job description. Our Life at Surrey handbook also provides insights of the culture at Surrey and how as a valued employee, you can help shape our Council.

Our Commitment

Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where:

The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form

Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role.


We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.