Reporting to: K Beer, RA Siggs, MB Griffin & AR Maclean
Introduction to NFU Mutual
NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers, for over 110 years. We carefully balance delivering excellent service to our customers whilst ensuring the business is run effectively. As a mutual, supporting our customers and paying their claims comes first. We are a top ten UK insurance company and the UK's largest rural insurer, with an agency network of over 250 local offices.
About the Agency
As a local agency of NFU Mutual we deliver a first-class service, and sell their product range across our region, to customers old and new, who are at the core of everything we do. We are a business where honesty, integrity, and trust are at the heart of our values. We champion the personal approach to customer service that NFU Mutual are famous for.
An exciting opportunity has now arisen within the Sevenoaks & Meopham Agency
About Us
At NFU Mutual, we pride ourselves on delivering exceptional service to our clients across the farming and rural communities. We're looking for a dedicated and customer-focused Farming Account Executive to join our team and help us continue to provide outstanding support to our key farming clients.
Role Overview
As a Farming Account Executive, you will be responsible for managing a portfolio of key farming clients, ensuring high levels of retention and satisfaction. You'll be the primary point of contact for your clients, handling renewals, queries, and providing tailored advice and support.
Key Responsibilities
Manage and nurture relationships with key farming clients.
Conduct renewal reviews and ensure timely and accurate processing.
Handle a wide range of client queries with professionalism and efficiency.
Deliver high standards of customer service in line with NFU Mutual's values.
Maintain a high level of client retention through proactive account management.
Collaborate with internal teams to ensure seamless service delivery.
Keep up to date with industry trends and NFU Mutual products.
What We're Looking For
Strong interpersonal and communication skills.
Experience in customer service or account management (insurance or farming sector preferred).
Ability to manage multiple client accounts effectively.
A proactive and solution-focused approach.
Comfortable working independently and as part of a team.
Knowledge of farming and rural business environments is an advantage.
Training & Development
Full training will be provided, along with ongoing support to help you grow and succeed in the role. We're committed to your professional development and offer opportunities to advance within the company.
Benefits
Competitive salary (to be confirmed)
Comprehensive training and support
Opportunities for career progression
Please apply in writing with CV and covering letter to Karen Beer: karen_beer@nfumutual.co.uk
Closing date for all applications: 22nd August 2025
Please note you will be employed by an Agent of NFU Mutual and not NFU Mutual directly.
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