Job Description

We're champions of the North West and we're proud that it's our electricity network that connects communities and helps keep the electricity flowing every minute of every day, from when you wake up to when you fall asleep and all the hours in between.
A key part of the UK's journey to net zero carbon is the revolution of our electricity industry to enable clean, green economic growth. As the North West's electricity network operator, it's our responsibility to lead the way, help the region decarbonise and pave the way for the growth of renewable energy and a sustainable energy future for all.
We're proud that in December 2024 we were named Utility of the Year by Utility Week magazine who said we punched above our weight and used innovation to solve some of the industry's most difficult challenges. Come and be part of our team and make a difference.
Together we have the energy to transform our communities. We are switched on. We are adaptable. We take pride.
Our Network Management Hub team has a fantastic opportunity for a Fault Management Technician to join them in Manchester.
Our role
As a Fault Management Technician you will be part of the team responsible for advancing our LV restoration performance.
You will support the dispatch team and field staff with real-time fault analysis, restoration strategy and post restoration reporting of LV Fault's, including:

• Carrying out live updates of interruptions and potential hazards to the distribution network and co-ordinating the repairs and subsequent reporting of these activities;
• Updating the SP Electricity North West 'Network Management System' Diagram known as 'dressing' using feedback from operational field staff.

What we're looking for

• A good understanding of symbology standards and network connectivity within electricity distribution;
• Proven experience in fault location and repair;
• A good understanding of the fault processes within Operations;
• A sound knowledge of LV network operation and of the LV fault restoration process;
• Appropriate substation access authorisation;
• LV authorisation and authorised to access the LV / HV Telecontrol System (desirable).

What we're offering
As a vital team member and in return for your expertise, inclusive approach and commitment, we'll provide a favourable salary and the chance to join a passionate and welcoming team. We are committed to ensuring our people are supported and are proud of our reward and benefits offer, which includes:

• An annual bonus scheme
• 25 days annual leave increasing with length of service
• Private Healthcare
• An employee rewards portal offering discounts on several well-known brands
• A market-leading contributory pension scheme
• Employee assistance programme
• Opportunity for professional development through our L&D function.

Our people are important to us and we're passionate about creating a great place to work where we can all be ourselves, reach our full potential and build long lasting careers. We're striving to increase diversity of thought and talent in our people and to recruit highly skilled workforce that's representative of the communities we serve. For us, embracing our differences is what makes us stronger.
Should you require any additional support with your application, or any adjustments please contact our Recruitment team at careers@enwl.co.uk or on 0845 366 0092 (option 2)
Any offer made will remain conditional until pre-employment checks are complete to a level deemed satisfactory by SP Electricity North West. Due to the of this role, the following pre-employment checks will be required; references from previous employers, BS7858 checks and a Drug & Alcohol test.
We reserve the right to close this vacancy early.
We don't accept speculative CVs from agencies. Any received we will assert ownership of the candidate and no fee will be payable.

Skills Required