Job Description

Job Ref:

FOC1761

Branch:

Doubletree by Hilton Bristol City Centre

Location:

Doubletree by Hilton Bristol City Centre, Bristol

Contract type:

Permanent

Hours:

Full Time

Hours per week:

37.5

Posted date:

25/06/2025

Closing date:

20/07/2025

Who are we

As part of the Hilton Worldwide brand we want to be the first choice for guests and team members alike. By joining the Hilton brand you will gain unparalleled access to an array of rich experiences, knowledge and opportunities that will prove valuable to your personal and professional growth. The DoubleTree by Hilton Bristol City Centre is one of the leading 4city centre hotels 206 bedrooms and 12 conference rooms.

Role Responsibilities

You'll be responsible for serving and ensuring the wellbeing of our breakfast guests (including conference lunch guests) within the restaurant and bar. You will complete all preparation and service of the Restaurant to the highest standards and in keeping with the specifications and systems set by the Breakfast Manager to keep our service consistent. You'll ensure that we are compliant with Health Safety and Food Hygiene by following any systems shown to you.


To be responsible for the service and wellbeing of our guests. To assist in the set up and closedown of the Restaurant for breakfast and lunch service. To assist in the opening of the bar to service our internal and external guests. To support the team in ensuring the efficient, and effective running of the breakfast service and conference lunches. Ensure that the preparation and presentation of each section is of a high standard. Serve guests to the highest standard whilst keeping the guests' expectations at the forefront of your mind. Be mindful of waste, always seek help to utilise all stock and minimise waste. Report any faults or defects as you see them. Maintain a high standard of Restaurant and back of house cleanliness and hygiene practices. Maintain a professional working relationship with all departments in the hotel. A warm and friendly personality Commitment to delivering high levels of customer service Ensure that you are correctly dressed in your uniform. Must be 18 plus due to the nature of the bar work.

Key Requirements

Customer Service Skills Communicates clearly both orally and written Positive attitude Well organized with good time management Proactive problem solver.

Benefits

Competitive salary Excellent on-going support, training and development 28 days holiday including Bank Holidays per annum Stakeholder Pension entitlement Discounted hotel room rates for you, your friends and family On-going incentives and rewards Meals on duty

We're in the center of Bristol, close to motorways and a five-minute walk from Temple Meads rail station. The shops at Cabot Circus, the Bristol Aquarium, and Bristol Hippodrome are all within a mile. Housed in a 17th-century glass kiln, Kiln restaurant serves modern British meals for breakfast and dinner. Our free fitness center is open all day.