Job Description

Holland Hall, Lancashire Tourism Awards Hotel Wedding Venue Of The Year (February 2024) and proud winner of this year's BIBA Small Business of the year, is looking to recruit an ambitious and focused food and beverage/events team leader to join our new dynamic team. At a time of significant change within the company and the importance on delivering customer excellence and a recent refurbishment of our facilities, there is no better time to join our dedicated team of professionals. We are looking for a high energy, self-motivated team leader to help drive the business forward.

We do a lot of things differently compared to our competitors. We work really hard to ensure even the little things are unforgettable. Every aspect of our product and service is put together with a great deal of care and attention to detail. We provide a level of customer service you probably won't find anywhere else.

Our ethos is quality not quantity and our core values are happiness and health. This is a focus our people are passionate about! We attract, develop and retain people who have courage to challenge the status quo, the passion and insight to bring new ideas to the table and enthusiasm to see them through.

This is an ideal opportunity for a seasoned supervisor looking for a new challenge or someone looking to step up inot their first supervisors role.

WHAT IS THE JOB ROLE...

The Food & Beverage Events Team Leader plays a pivotal role in ensuring exceptional service and operational excellence within our dining establishments. This position requires a dynamic individual who can lead a team, enhance guest experiences, and drive sales through effective upselling techniques. The ideal candidate will possess a strong background in hospitality, with a focus on guest services and organisational skills. You will work continue to work on a rota basis, predominantly Thursday to Sunday daytimes and evening shifts. You will work closely with the F&B Supervisors and Management team and typical duties will include:

Ensure rooms are set up as per function sheet with appropriate signs, lighting, table layouts and music Assist with room layout designs and set ups as directed by the operations manager Running an events food team on the floor ensuring to the correct delivery of food to all guests To operate the pass during and event Assist with close downs and locking up with the night porter Cashing up duties as and when required Assisting with break allocations Ensuring cutlery is polished to an excellent quality and in a timely manner and that all crockery is stored in the right areas To assist with stocktaking Ensure all EPOS is correctly set up pre and post shift Communicate any additional meal requirements or special requests to the kitchen Monitor cleanliness in all service areas and ensure toilet checks are done during events Be ever present and available during the times of guest needs Use your initiative and forward thinking to make your and colleagues lives easier with regards to planning and storage.

YOUR KEY RESPONSIBILITIES:

In the event of you working a day shift you are to ensure a detailed handover to the events team Setting up and breaking down of events facilities Management of EPOS stock Organising part time staff rota's when required to assist Waiting on and bar work Setting out pop up bars and events Providing an exceptional service. Leading a small team of wait staff and bartenders as directed by the Ops Manager Having full knowledge of set up and close down procedures. Dealing with special requests. Ensuring that staffing level reflects the need of the business at all times. Assisting Managers in ensuring that all staff attend relevant Food Safety and Allergens training.

JOB TYPE:

Full Time - 40 hours per week - Predominantly Thursday to Sunday (part time supervisors roles are also available)

PACKAGE:

Flexible working hours, salary isdepending on experience

EMPLOYER:

Holland Hall

RESPONSIBLE TO:

Operations Manager & The Pub Manager

WHAT CAN WE OFFER?

An exciting opportunity to join a forward thinking and changing, progressive business.

A commitment to empowered and supportive personal development.

A great team environment and the opportunity for further development

A Group Life Pension Scheme.

28 days holiday per annum including bank holidays plus other benefits

Flexible Working.

An extra days annual leave on your birthday

Wide range of training & development opportunities Regular social events thorough the year Full training and mentoring will be given, so if this job sounds like just what you are looking for, apply today.
If you think you have what it takes to take on such a role, we would love to hear from you. To apply, please send your CV and a covering letter to bevan@hollandhall.co.uk

The closing date for applications is 5pm on Thursday 25th September 2025

Holland Hall is committed to equality of opportunity and welcome applications from all sections of the community

Job Type: Full-time

Pay: From 24,500.00 per year

Benefits:

Company pension Employee discount On-site parking Work from home
Work Location: In person