Job Description

Role Purpose:

The role involves ensuring smooth and cost-effective resolutions for a variety of FD&D claims, while building and maintaining strong relationships with Members and brokers. Collaboration is key, as you'll work closely with different functions like P&I Claims, Loss Prevention, and Underwriting. You'll also be involved in preparing reports, assisting with audits, and supporting business development activities.

Key Responsibilities

Handling a high-volume and variety of FD&D claims for owners and charterers in accordance with the FD&D policies and procedures; ensuring claims are resolved in an efficient and cost-effective manner. Managing relationships with Members and brokers, ensuring they receive the highest levels of service. Close collaboration with colleagues working within the P&I Claims, Loss Prevention, and Underwriting functions in terms of claims handling, identifying risk trends, and relationship management. Preparing agendas, reports, and informing the sector of any significant developments, as required by functional or sector management. Assisting with audits and peer reviews and assisting to develop and improve claims handling and operational processes, as required. Working closely with the Head of FD&D Claims and other colleagues, as required, to support any business development activities and networking with Members and customers (locally and overseas). Supporting the sector to build and maintain a high-performing and inclusive team environment while collaborating with our enabling functions. Acquiring and maintaining a good understanding of, and acting in accordance with, company-wide, functional, and sectoral rules, policies, guidelines, and procedures. Actively contributing to claims initiatives and Expertise Teams, as required.

About you

Skills/Qualifications/Experience

Essential

England & Wales qualified Solicitor or overseas equivalent, 2-3 years PQE Basic understanding of FD&D type claims and the P&I insurance industry Some understanding of FD&D Rules Basic knowledge of shipping terms and common ship operations Some experience in either handling shipping disputes in litigation (in either court or arbitration) or equivalent experience in commercial litigation

Desirable

IT Literate with the ability to quickly adapt to new systems Efficient and effective administration skills Communicates effectively Ability to assist with cases in a controlled, efficient and cost-effective manner * Good planning and organisational skills with the ability to cope with demanding workloads