is a quality homecare provider supporting Durham county council and nearby villages. We are regulated by the Care Quality Commission and to support us through our next phase of growth an exciting opportunity has arisen for the role as community Field Care Supervisor.
This is a part office/part field based role and prior experience in domiciliary care is essential. You must be extremely personable as you will be working with the entire team to make sure all our valued Clients needs are met .
What we offer:
A competitive hourly rate of 12.60 per hour plus mileage pay .26p per mile
Access to training and ongoing professional development
Career progression opportunities and room to grow into Deputy Manager for the right candidate
A role that offers something different every day and plenty of job satisfaction
The opportunity to be part of a 'family feel' supportive team who put quality at the heart of everything they do
Main duties and responsibilities include:
Provide support to our caregivers in their day-to-day job and be keen to develop and mentor those around you.
Onboard new carers and introduce them to clients
Support the RM with new client assessments and draw up person centred care plans for clients
Conduct observations (spot checks) on the care team
Ensure all services are compliant with legislations, CQC standards and regulations
Monitor and assess all clients for customer satisfaction
Continually review and improve processes to ensure the most effective and efficient service is being delivered
Building relationships with clients and families to ensure we deliver personalised care
To ensure training needs of all staff are met effectively - implement induction programmes and identify and provide for on-going training needs
Role Requirements
You must hold a valid driving licence and access to a reliable car with business insurance.
Experience within a care home or domiciliary care environment
Relevant qualification, such as Level 3 Diploma in Health and Social Care or above
Excellent customer service, communication and interpersonal skills
Self-motivated and flexible, with a willingness to participate in an on-call system for out of office hours
Extremely well organised, excellent planning and prioritising ability with high attention to detail
Ability to establish and maintain effective professional working relationships
Strong administration skills and ability to manage multiple work loads
Job Type: Full-time
You will work 20 hours within the field and 20 hours office based supporting the management team.
Job Types: Full-time, Permanent
Pay: From 12.75 per hour
Expected hours: 40 per week
Benefits:
Company pension
Employee discount
Free parking
On-site parking
Referral programme
Sick pay
Store discount
Experience:
providing care: 1 year (preferred)
supervisory: 1 year (preferred)
Licence/Certification:
Driving Licence (preferred)
NVQ Level 2 Health & Social Care (preferred)
Work Location: On the road
Reference ID: Homecare field care supervisor.
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