Job Description

Job Title:

Female Complex Healthcare Assistant (Driver Required)

Location:

Hitchin

Employer:

KASE Care

Hours:

Full-day shifts, Monday to Sunday (shift patterns to be agreed; flexibility required)

Salary:

13 - 16 per hour during probation. Pay increase considered upon successful completion of probation.

About the Role

KASE Care is seeking a compassionate, proactive, and reliable

Female Complex Healthcare Assistant

to join our dedicated team supporting a female service user living in Hitchin.

Our client is a mother of three with a spinal cord injury, who uses a wheelchair and follows a highly active physiotherapy regime as part of her daily routine. Care includes post-physiotherapy support, personal care, catheter care, mobility assistance, nutrition, and medication management.

You will be working full-day shifts alongside the client and her family, supporting both her care needs and ensuring a safe, dignified, and professional level of service within her home environment.

This is a rewarding opportunity to support a vibrant, motivated individual, while becoming an important part of her existing care team.

Key Responsibilities

Deliver high-quality

personal care

, including washing, dressing, and toileting. Provide

catheter care

and monitor for signs of infection or complications. Assist with

nutrition and hydration

, including meal preparation and encouragement as required. Administer prescribed

medications

in line with the care plan and company policy. Support

moving and handling tasks

safely, particularly following physiotherapy sessions (hoists, slide sheets, and other equipment used). Liaise and work closely with the wider care team to ensure smooth and coordinated delivery of care. Maintain accurate and professional

care documentation

. Promote the client's

independence, dignity, and family involvement

at all times. Safely

drive and support with transport

as part of daily care requirements.

About You

Must be female

(genuine occupational requirement as per Schedule 9, Equality Act 2010).

Full UK driving licence

and access to a vehicle required. Previous experience in

complex care, spinal injury support, or mobility assistance

is highly desirable.

Moving and handling experience

is essential. Kind, respectful, and positive attitude. Comfortable working within a

family home environment with children and a family dog

. Excellent communication and teamwork skills. Enhanced

DBS check

(or willingness to obtain one). Right to work in the UK (no sponsorship available).

Additional Information

Full-day shifts

across Monday to Sunday. Flexibility is essential to meet the client's care needs. This role offers the potential to grow into long-term days and nights, depending on performance and integration into the team.

Mandatory Induction Training

All successful candidates must attend a

2-day mandatory induction

at our Head Office in

Loughton, IG10 4BL

.

Induction runs during the

first full week of each month

. It must be attended in full within the same week (cannot be split across months). Training includes moving and handling, first aid, company procedures, and CQC compliance.

Benefits

Competitive hourly rates. Ongoing training and professional development. Supportive team and management structure. Clear opportunities for

career progression

within KASE Care.
Job Types: Full-time, Part-time, Zero hours contract

Pay: 13.00-16.00 per hour

Expected hours: 15 - 45 per week

Application question(s):

Are you comfortable with Dogs? Are you family orientated?
Experience:

moving and handling: 1 year (preferred) Bowel management: 1 year (preferred) Autonomic dysreflexia: 1 year (preferred) spinal cord injury's: 1 year (preferred) cough assist: 1 year (preferred)
Licence/Certification:

UK Driving Licence (required)
Work Location: In person