Responsible for the safe, fast and efficient day-to-day operation of the Higher Ferry, whilst at all times delivering consistently high service standards to all customers.
RESPONSIBILITIES
General
To ensure that a fast and efficient service is maintained at all times.
To be fully conversant with and carry out all agreed operating procedures and the company's terms and conditions.
To be responsible, for maintaining records (Time Sheets, Daily Log Sheets, Banking reconciliation Forms). Accurate time keeping is to be recorded on the Time Sheet and any lateness verbally reported to the Ferry Manager.
To ensure that only uniform issued by the company are worn, this includes head wear. It is your responsibility to keep your uniform clean, ironed and in good repair. Smart appearance is essential.
To be helpful and polite to customers at all times.
To carry out other tasks that might be asked of him/her by the Ferry Manager or other members of staff
To be flexible, where possible, to cover other shifts (or part of) in times of sickness.
Collecting
When collecting, to be responsible for the everyday cleaning of the ticket office and
other accommodation.
To ensure the slipways are kept clear of weed and debris, so that all traffic and pedestrians have a clear, safe passage up and down the slips.
To be responsible for the safekeeping of the ticket machines/Zebra handsets and VeriFone Debit/Credit card readers..
To collect fares from vehicles and passengers as per Schedule of Tolls.
Job Type: Seasonal, beginning 1st May - 30th September 2025