Job Description

Job Ref:

SCO6255

Branch:

Grand Cafe

Location:

Grand Cafe, Edinburgh

Salary/Benefits:

Competitive Salary

Contract type:

Fixed Term

Hours:

Part Time

Posted date:

21/07/2025

Closing date:

23/08/2025

About Us:

The Scotsman Group is a leading name in Scottish hospitality, renowned for our vibrant venues and outstanding service. This festive season, we're gearing up for an exciting time, and we need passionate, energetic floor staff to help us deliver exceptional experiences to our guests. From bustling restaurants to lively bars, you'll be part of a team creating unforgettable moments during the most wonderful time of the year.

The Role:

As part of our Festive Floor Staff team, you'll be at the heart of our festive celebrations. Your role will involve delivering excellent service to our guests, ensuring their experience is seamless from the moment they step through our doors.

Key Responsibilities:

Provide

outstanding customer service with a friendly and welcoming attitude.

Take

orders and serve food and drinks efficiently during peak festive hours.

Ensure

tables and dining areas are kept clean and well-presented.

Support

bar and kitchen teams during busy periods.

Handle

payments and provide an accurate till service.

Engage

with customers, offering menu suggestions and answering any queries.

Assist

with event setups and special festive functions.

Requirements:

Prior experience

in a customer-facing role is preferred but not essential.

A passion

for delivering excellent customer service.

Ability

to work well under pressure in a fast-paced environment.

A team player

with great communication skills.

Flexible availability

, including evenings, weekends, and key festive dates (including Christmas and New Year).

A positive attitude

and a commitment to making the festive season magical for our guests.

What We Offer:

Competitive

hourly rate with opportunities for tips and overtime.

TRONC

electronic tips - Our staff keep 100% of tips earned in venues.

Wagestream

- Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.

Full training

provided to ensure you're prepared for the festive rush.

A vibrant

and supportive work environment.

Staff meals

and festive perks throughout the season.

The opportunity

to gain experience with one of Scotland's top hospitality groups.

Opportunities

for further employment after the festive period.

Next Steps:

Ready to make this festive season unforgettable? Apply now and one of our friendly team will be in touch.

Join the Scotsman Group for a festive season filled with fun, energy, and unforgettable moments!

The Grand Cafe Edinburgh is located on North Bridge and housed within the iconic Scotsman Hotel building. Open every day from 10 am until late, the all-day cafe style menu includes dishes served all the way through until 10 pm, as well as beautifully crafted afternoon teas. In the evenings, live music from pianists and jazz bands takes patrons through to the wee hours.