Job Description

Become a Faculty of Humanities, Arts and Social Sciences (FHASS) Student Ambassador! We are now recruiting for our 2025/26 Student Ambassadors and are inviting current students, both undergraduate and postgraduate taught, to apply to join the FHASS team to support our events.
This vacancy is specifically for those currently studying a subject within FHASS's School of Arts..
We are seeking ambassadors for: Architecture, Design, English Literature and Creative Writing, Fine Art, Film, Media, Theatre, Creative Industries.
Please do not apply for this vacancy if you are not studying a course within these areas. Please see our other advertised vacancies for other FHASS ambassador opportunities currently available.
As a FHASS Student Ambassador, you will have the exciting opportunity to represent your discipline, and the University, engage with prospective students, and be a vital part of our ambassador community. Your responsibilities will include sharing your personal experiences, leading campus tours, participating in events, and providing valuable insights to prospective students and guests. This role is perfect for enthusiastic and motivated students who are passionate about their course, discipline and Lancaster University, and eager to inspire others. If you're looking to enhance your leadership skills, build meaningful connections, and leave a lasting impact, apply now to become a Student Ambassador!
You will be joining the Faculty of Humanities, Arts and Social Sciences (FHASS) events team, who lead activities such as the Open Day events, Offer Holder Events, personalised visits, Campus Tours and online outreach activities. You will work closely with departments and other central University teams on an ad-hoc basis.
Full training in all aspects of the role will be provided.
Successful candidates must be available to attend training on Tuesday 25 November at 5.00pm - 7.00pm.
You must also be available to work 3 out of the 4 Offer Holder Events and 3 out of the 4 Undergraduate Open Day Events on the following dates in 2026*:

• Saturday 31 January
• Saturday 28 February
• Saturday 14 March
• Saturday 11 April
• Saturday 27 June
• Saturday 11 July
• Saturday 03 October
• Saturday 17 October

*We will try our best to allocate you to your preferred dates, however, this may not be possible due to availability.
For any dates not in term time, we are currently able to cover travel and provide accommodation** when needed.
**Accommodation and travel are on a first-come, first-served basis and is only available for those travelling a considerable distance within the UK and within a set cost.
For informal inquiries, please contact the FHASS Events Team at
Your Application
To apply for this role, you must submit a cover letter that does not exceed 500 words. The cover letter needs to include answers to the following questions:

• Why do you want to become a Student Ambassador for the Faculty of Humanities, Arts and Social Sciences?
• Can you provideat least one example, either personal or professional, where you've gained experience suitable for this role?
• What skills or qualities do you possess that you believe will make you an effective Student Ambassador?

Please consider how you format your cover letter whilst referring to the job description and person specification.
Additional Opportunities
Please indicate in your cover letter if you are interested in being considered for any of the additional opportunities below:

• Opportunity to apply for FHASS Marketing's Student Content Creator Team. This team will be comprised of current undergraduate and postgraduate Lancaster University students who will create content that showcases their student life here including filming and editing videos, writing blogs, and photography.
• Opportunity to support the Outreach team at events such as HE Fairs, UCAS Fairs and School Talks (Optional)
• Opportunity to support any online events including webinars and live stream tours (Optional)

Who We're Looking For
We're looking for dedicated Lancaster University students who will embody our ethos, are comfortable sharing their experiences and are passionate about showcasing the best of what Lancaster University has to offer. With strong communication skills and a knack for engaging with prospective students and their families, you'll play a crucial role in creating memorable experiences and fostering a welcoming atmosphere. If you're enthusiastic, reliable, and committed to representing our university with pride, we want you on our team!
Even if you don't meet the criteria for all the points below, we would still welcome an application from you. If you have had no prior experience, skills developed in school and in other jobs are quite often transferable, so you don't need to have had direct experience with everything listed below. As well as this, the Student Ambassador Programme is committed to supporting you in your development, therefore, in any areas you are not confident in, we can provide lots of training and support for this!
Start Date: 25th of November 2025
End Date: 27th of September 2026
Location: Both remote and on campus work
Working Pattern: Varied

Represent your subject, School and Lancaster University to the highest possible standard, engage with prospective students, and be a vital part of our campus community
Share positive experiences and enthusiasm for Higher Education and Lancaster University, specifically at events and activities throughout the year
Act as an Ambassador for your subject, School and the University, promoting its ethos, opportunities and services and enhancing its reputation at events
Answer any questions that visitors may have professionally and positively, and share personal experiences of your studies and life in Lancaster
Have good knowledge of Lancaster University and be able to share this knowledge with visitors
Support and assist at events where required, e.g. Open Days; Offer Holder Events, with subject talks, taster sessions, set up
and set down of equipment for each event
Work as part of a team and lead by example, delivering consistently good service
Attend compulsory training and briefing sessions where required
Assist with any other duties as may reasonably be required by the recruitment and events team
Person Specification
Education
You must be registered as a current BA or MA Lancaster University degree student studying a course within the (Essential)
Essential Skills & Abilities

• Excellent communication and interpersonal skills
• Strong organisational and time management skills
• Desire and ability to work both in a team and independently
• Excellent use of initiative, able to solve problems and think creatively
• Engaging personality and ability to communicate with a diverse range of people and ages
• Excellent knowledge of Lancaster University including, campus, systems, facilities and student life

Desirable Skills & Abilitie

• Experience of working in a customer-facing environment and providing excellent customer service
• Comfortable with delivering presentations and public speaking, including delivering presentations via online platform
• Knowledge and ability to use online platforms

Essential Values and Behaviours

• Committed to being a Student Ambassador
• Reliable and punctual
• Respectful of other Student Ambassadors, staff members and visitors
• Flexible and proactive
• A commitment to Equity, Diversity and Inclusivity (EDI)

What you'll get in return

• Full training in all areas of the role
• Ongoing support with the role requirements
• Opportunities to travel
• Opportunities to network with other members of staff and external contacts
• Brand new Ambassador Uniform

Working in this role will help develop the following skills and experience

• Analysing
• Collaboration
• Creativity
• Integrity
• Leadership
• Multi-tasking
• Organisation
• Problem Solving

You are required to submit a cover letter to support your application. Applications without a cover letter will not be considered.
Please note: Unless specified otherwise in the advert wording, this role is only open to individuals living in the UK.
Under the terms of this work, we endeavour to provide the advertised number of hours however, hours are not guaranteed and that work may cease if there is a fall in demand.
Adverts that display a closing date should be treated as a guide. We reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment.
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