Job Description

Job Title:

Fibre Supervisor

Location:

Field-Based within London or the South

Salary:

Competitive + Benefits

Job Type:

Full-Time, Permanent

About SCCI Alphatrack:

SCCI Alphatrack's key FTTH personnel have over 35 years experience in the telecommunications industry alone. Completed works projects to the value of over 25 million, clients include Virgin Media, City Fibre, Community Fibre, toob, 4th Utility and Ministry of Defence.

SCCI Alphatrack are currently deploying full Fibre solutions for Virgin Media, City Fibre and toob, aiding these businesses in supporting the Government's next steps in its 5 billion strategy to deliver next generation, gigabit-capable broadband to the entire country.

The Role:

We're seeking an experienced

Fibre

Supervisor

to lead and support field-based installation teams across our operational areas. This role is vital in ensuring high-quality Fibre installations, on-site health and safety, and excellent customer service.

You'll be the go-to person for supervising installations, managing field contractors, performing audits, resolving issues, and ensuring everything is delivered to high standards and within SLA.

Key Responsibilities:

Supervise and monitor Fibre installation teams and ensure quality and safety standards are met. Conduct regular site audits and toolbox talks. Manage customer and client complaints, finding effective resolutions. Provide on-site technical support and guidance to contractors. Carry out live premise installation audits Oversee inventory and vehicle stock control. Attend client calls and maintain strong communication and reporting. Step in to support field delivery where required -- including pole climbing and fibre installation.

What We're Looking For:

Hands-on experience in Fibre and supervision. Knowledge of health & safety regulations (HSEQ, SA001, S008, IPAF, NRWSA). Valid UK driving licence. Ability to motivate and lead field teams to high-performance standards. Excellent communication, negotiation, and problem-solving skills.

Desirable Skills & Qualifications:

Clear DBS certificate. Proven track record of working in a field-based, Fibre installation environment. Experience handling client expectations and achieving KPIs/SLA compliance. Able to deliver technical training and support to engineers and contractors.

Why Join SCCIA:

Be part of a growing business driving innovation in the fibre sector. Work with a passionate, professional, and supportive team. Competitive salary and career development opportunities. Field autonomy with flexible site work across regions.

Ready to Apply?

If you're a fibre installation professional with leadership skills and a commitment to quality and customer satisfaction, we'd love to hear from you.

Apply now through Indeed

Job Types: Full-time, Permanent

Pay: Up to 46,000.00 per year

Benefits:

Company car Company events Company pension Free parking On-site parking Work from home
Work Location: On the road