Job Description

Job Overview

We are seeking a highly motivated and organised Coordinator to join our team. The ideal candidate will possess excellent communication skills and the ability to multitask effectively in a fast-paced environment. This role requires a proactive approach to managing various tasks and responsibilities, ensuring smooth operations and high levels of customer satisfaction.

Key Tasks & Duties

Management of all rotas for all services within FICS Liaising with the three Farnham GP practices regarding clinical rotas for FICS Responsibility for booking Locums when necessary to ensure continuous service for Practices and patients Creation and distribution of weekly Practice allocation lists Monitoring annual leave and sickness, including clinicians and staff Responsibility for booking and managing Health Checks into FICS as per Practice requirements Creating new clinic templates when required and maintain/edit current clinics Running relevant reporting for performance statistics Troubleshooting IT systems in accordance with FICS requirements Providing administrative support to FICS Manager if required Managing HR Admin for FICS/PCN staff, new recruits and clinicians working in FICS, including system access and induction programmes

Other Tasks & Duties:

Attend staff meetings, mandatory training and other team/FICS events from time to time Maintain patient confidentiality at all times Maintain a high standard of accuracy for rotas for all services in FICS Maintain the security of the building and personnel by following correct procedures Other ad hoc duties as required and agreed with the FICS Services Lead

Personal Qualities/Abilities:

Good standard of education Smart appearance and manner Good written and verbal communication skills Friendly and helpful approach Good telephone manner Flexible attitude and willingness to work effectively in a team Ability to use own initiative, to work under pressure and remain calm Ability to learn new skills Flexible, ability to work additional hours

Skills/Experience/Knowledge:

Customer service experience or working with the general public. Strong IT skills. Competence in the use of IT systems with the ability to learn new software quickly and accurately; a good working knowledge of MS Office and EMIS would be an advantage. Understanding of confidentiality. The post-holder will have a demonstrable understanding and appreciation of how all information from any source is protected, including confidential information relating to patients, their carers, FICS staff and other healthcare workers; information relating to FICS as a business organisation. A demonstrable knowledge of Health and Safety in the workplace and understanding of how to promote and maintain their own and others' health, safety and security. An understanding of the application of equality, diversity and rights of patients, carers and colleagues. A willingness and commitment to own continuing professional development including participating in training programmes implemented by the organisation. A commitment to maintaining quality within the organisation. An understanding of the importance of effective communication within the team. Legible handwriting.

Contracted Hours of Work:

FICS operates from Monday to Friday 8.00 am to 8.00 pm and Saturday mornings/afternoons with various shift patterns required to ensure service cover. It may be possible to work 2 shift patterns in one day subject to discussion. Flexibility to work additional hours is essential to cover holidays and sickness.

If you are passionate about coordination and thrive in a collaborative environment, we encourage you to apply for this exciting opportunity!

Job Types: Full-time, Permanent

Pay: From 14.00 per hour

Benefits:

Company events Company pension Free parking Health & wellbeing programme On-site parking Referral programme Sick pay
Job Types: Full-time, Part-time, Permanent

Pay: From 14.00 per hour

Benefits:

Company events Company pension Free parking Health & wellbeing programme On-site parking Referral programme Sick pay
Ability to commute/relocate:

Farnham, GU9 9QS: reliably commute or plan to relocate before starting work (required)
Experience:

Administrative: 1 year (required)
Work authorisation:

United Kingdom (required)
Work Location: In person