Job Description

Field Care Supervisor - Join Our Growing Team at Walfinch, Suffolk Coastal

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Are you ready to take the next step in your care career?

Walfinch Suffolk Coastal is looking for an experienced and motivated

Field Care Supervisor

to support our dedicated team of Care Assistants and ensure our clients receive the highest standard of care at home.


This is a rewarding role where you'll combine leadership, care planning, and hands-on support to make a real difference in your community.

Key Responsibilities:

Client Assessments

- Carry out initial and ongoing care assessments, risk assessments, and reviews to ensure care plans are accurate and tailored.

Staff Supervisions & Spot Checks

- Provide regular supervision, appraisals, and performance reviews for care staff. Deliver on-the-job coaching to maintain quality standards.

On-Call Response Duties

- Take part in the on-call rota, offering out-of-hours support and attending urgent calls when needed.

Quality Assurance

- Monitor and maintain compliance with CQC regulations and company policies.

Team Support

- Act as the link between the office and field staff, ensuring effective communication and problem-solving.

Client Relationships

- Build strong, professional relationships with service users and their families, always promoting dignity, independence, and respect.

About The Role

What We Offer:

Competitive pay rate of 14.00 per hour. Paid mileage, free DBS check, uniform, and PPE. 28 days paid annual leave (pro rata). Comprehensive induction and ongoing training. Opportunities for career progression within a supportive, award-winning organisation. Local office support and recognition from our management team.

What We Need From You:

Previous experience in domiciliary or community care. Supervisory or senior carer experience (preferred). A valid UK driving licence and access to your own vehicle. Strong communication and organisational skills. Ability to work independently, remain calm under pressure, and lead by example. A genuine passion for quality care and supporting both clients and staff. Ability and flexibility to cover On Call. (50 retainer for on call duties)

If you're looking to develop your career in care, take on more responsibility, and become part of a company that values both clients and staff -- we'd love to hear from you.

Apply today and grow with Walfinch!

Required Criteria

Previous Supervisory experience Access to a vehicle with full UK Driving license Care Experience

Skills Needed

About The Company

Established in 2019, Walfinch has rapidly expanded its services across the UK, becoming a trusted name in domiciliary care. The company offers a comprehensive suite of services, including elderly care, dementia support, and assistance for individuals with various health conditions. Walfinch's commitment to quality is evident through its rigorous recruitment process, ensuring all carers meet high standards of professionalism and compassion. By focusing on personalized care plans, Walfinch empowers clients to design services that fit their unique needs, promoting independence and enhancing quality of life.

Company Culture

Walfinch fosters a supportive and flexible work environment, emphasizing teamwork and open communication. Employees appreciate the personable management and the emphasis on work-life balance, with flexible hours accommodating diverse schedules. The company values its carers, recognizing them as the cornerstone of its services, and ensures they are well-supported and appreciated. This positive workplace culture contributes to high-quality care for clients and a fulfilling work experience for staff.

Company Benefits

Walfinch offers a comprehensive benefits package to its employees, including competitive pay rates, paid induction and ongoing training, and paid mileage. The company also provides opportunities for career development, mentoring, and a referral program. These benefits reflect Walfinch's commitment to supporting its staff's professional growth and well-being, ensuring they are equipped to deliver exceptional care to clients.


Flexible schedule, Competitive salary, Long service recognition, Social Opportunities, Annual performance review, Culture of recognition, Long service awards, Staff celebration events

Salary

14.00 per hour