Job Description

Description

About the role

This exciting role is all about creating meaningful and transformative experiences!



As a

Field Experience Specialist

, you will inspire and deepen supporter engagement through well-executed and impactful in-person and virtual trips to the field. From planning and communication to trip leadership and post-travel engagement, your work will help connect supporters more deeply to our mission.


You will collaborate across departments, coordinate group and individual sponsor visits, and ensure every journey runs smoothly, safely, and with excellence. You will also help supporters understand the heart of Compassion's ministry, encouraging greater connection, activism, and long-term commitment.

If you are passionate about crafting life-changing experiences, have a heart for service, and thrive in organisation and communication, we would love to hear from you.

Key Responsibilities

Actively maintain and promote Compassion UK's Christian ethos and values. Coordinate and administrate in person and virtual group trips and individual sponsor visits to the field as well as leading group trips. Inspire, educate, guide and advise supporters regarding travel to the field in line with Compassion procedures and policies.

To flourish in the role you should:

??You're organised, proactive and detail-focused.

You manage your time well, prioritise effectively, and stay calm under pressure. You take pride in delivering accurate, high-quality work, even when juggling multiple tasks.

??You're confident with systems and communication.

You're fluent in written and spoken English, comfortable with numbers, and experienced using Microsoft Office and similar tools. You communicate clearly and adapt your tone to suit different audiences.

??You're a thoughtful project manager.

You've led projects from start to finish, breaking them into manageable steps, coordinating with others, and ensuring timely, effective delivery.

??You offer excellent service and support.

You understand the needs of our supporters and respond with empathy and care. Whether by phone, email, text or social media, you create positive experiences that reflect our values.

??You're a collaborative team player.

You build strong, respectful relationships and contribute to shared goals with humility and kindness. You know when to lead, when to support, and how to work well with others.

??You're adaptable and solutions-focused.

You bring fresh ideas, embrace change, and approach challenges with creativity and a positive attitude. You're confident working independently and know when to seek support.

??You're aligned with our mission.

You're passionate about Compassion UK's ministry and committed to engaging supporters as partners in this life-changing work.

??Personally committed to the Christian faith.

There's an occupational requirement for the holder of this role to be a practising Christian, in order to promote Compassion's ethos and help others to experience, explore and express the faith-based motivation of our work. You can read more about this in our Policy on Posts to be Held by Christians.



Please review the

full job description!

Location, hours and benefits

Office-based

Hybrid working is offered as a benefit. You will

work a minimum of 40% of your hours from Compassion House in Fleet, Hampshire, and the office is closed on Fridays. However, we reserve the right to vary those arrangements in future.*

Hours: 35 Hours per week

(we are NOT able to offer part-time hours)*

Candidate Pack

Please explore our

candidate pack

to learn more about Compassion UK's benefits and what it means to live and work in accordance with Compassion UK's

Statement of Faith,

Core Values,

Ethos Statement,

and other policies, including

our commitment to Child Protection.

Contact us

Please reach out to the People & Culture team for any additional information or questionsat

careers@compassionuk.org

Apply by

10am on 5 August 2025 Interviews are expected to be held week commencing 11 August. We are committed to building a diverse and inclusive team. We welcome applicants from all backgrounds and experiences

Assessment Tasks

As part of our recruitment process, assessment tasks are required. Should you progress beyond the shortlisting stage, we will ask you to complete a task for the panel to assess.




Please submit your application as early as possible, as Compassion UK reserves the right to close this vacancy early. Applications will be reviewed as they are received, prior to the closing date. We also reserve the right to interview and appoint a suitable applicant before the closing date.*



Please note that we can only consider applicants who presently have the right to work in the UK.

What we offer in return:

Flexible and hybrid working.

Work-life balance matters. We offer flexible arrangements with a minimum of 40% of hours based at Compassion House in Fleet, Hampshire for most office-based contracts.

Enhanced annual leave.

25 days of annual leave plus bank holidays, with 3 extra gifted days at Christmas to help you rest and recharge.

Enhanced Pension scheme.

10% employer contribution to help you plan for the future.

Private medical and dental cover.

Comprehensive health support for you and your family.

Income protection and life cover.

Including 4x salary life insurance and group income protection.

Enhanced policies.

Family-friendly leave, support for carers, and enhanced sickness leave.

Employee Assistance Programme (EAP).

Confidential support through Help@Hand, including counselling, wellbeing resources and staff discounts.

Specsavers eye care vouchers.

Routine eye tests and support for screen-use glasses.

Electric car scheme.

Salary sacrifice scheme to support sustainable travel.

Time in lieu.

Recognising your commitment and flexibility.

Free parking at Compassion House

Access to Compassion House gym.

With shower facilities to support your wellbeing.

Access to the Company Shop.

Celebrating life milestones.

We love to celebrate birthdays, weddings, babies and more.

Tea and Treat Wednesdays.

A midweek moment to pause and enjoy together.

Fully equipped kitchen and breakout areas.

Space to relax, connect and refuel.

Free tea, coffee and fruit in the office

Hot-desking freedom.

Sit where you want, when you want.

Weekly team prayers and devotionals.

Time to reflect, worship and grow together.

Compassion updates and worship events

Smart casual dress code

Learning and development opportunities.

Grow your skills through training, mentoring and coaching.

Recognition programmes.

Including formal rewards, shout-outs, service awards and more.

About Compassion UK

Compassion UK is committed to ensure everyone who comes into contact with us or our work is protected from all forms of harm, abuse, neglect, and exploitation. As such, Compassion UK expects all staff to share this commitment and uphold the highest standards of safeguarding.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which will include Disclosure and Baring Service checks. Compassion UK also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we'll request from the job applicant's previous employers information about any findings of sexual misconduct - such as sexual exploitation, sexual abuse and/or sexual harassment - during employment. We'll also request information of incidents under investigation when the applicant left employment. When someone submits a job application with us, they'll be confirming that they understand these recruitment procedures.



To comply with our obligations under the Immigration, Asylum, & Nationality Act 2006 we cannot consider applicants who do not presently have permission to work in the United Kingdom. We are only able to consider applications from candidates who have the right to work in the UK. Unfortunately, we are unable to offer sponsorship for work visas.