Job Description

Right across infrastructure, there's a requirement to not only maintain, but also renew and reimagine. Whatever stage you're at in your career, with us you'll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working?
At M Group, we're enabling the energy essential to support our lives.
We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation.
This role will be within our Metering team, you'll join the leading provider of metering services and data collection in the UK energy retail sector, we provide efficient and flexible services for gas, electricity and water meters.
Our meter engineers install, maintain and manage meters to make sure customers are billed correctly and energy usage patterns are monitored. We leverage our industry expertise and data insight capabilities to create solutions that fit the needs of our customers.
What will you be doing?
As a Field Manager, you'll lead a team of Data Collectors within a defined geographical area on one of our Water contracts. Your role is all about people, performance and progress-driving operational delivery, safety and engagement while fostering a culture where everyone feels valued and motivated.
This role is remote with regular travel across South of England, giving you flexibility while staying connected to the field.
You'll be responsible for:

• Leading and coaching your team to achieve productivity, quality and customer performance targets
• Driving safety compliance and conducting audits
• Managing engagement through regular check-ins, team briefs and development sessions
• Addressing underperformance and ensuring adherence to processes and standards
• Collaborating with stakeholders to align operational delivery with business strategy
• Supporting wellbeing and inclusion, ensuring every team member has a voice

This is more than a leadership role-it's an opportunity to influence, innovate and make a real impact in a fast-paced, client-focused environment.
What you'll bring

• Proven experience in people leadership, ideally in field or operational environments
• Strong organisational and coaching skills
• Confidence in decision-making and problem-solving
• A proactive, assertive approach with a passion for results
• Ability to build engagement and foster an inclusive culture

What's in it for you?
We offer a broad range of benefits designed to support your life in and out of work:

• Matched or contributory pension scheme
• Online GP service available 365 days a year
• Employee assistance programme and wellbeing support
• Access to thousands of retail discounts via My Rewards portal
• Cycle to work and salary finance schemes
• Enhanced leave policies for maternity, paternity and adoption
• Reward and recognition programme
• 22 days annual leave plus bank holidays increasing with the length of service

About us
We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.
Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.

• We're responsible and go further for our people, clients, communities and the planet
• We're open and seek new and better ways of exceeding expectations
• We're together and as one team; the whole is greater than the sum of the parts
• We're ambitious and embrace opportunity, to lead essential infrastructure services for life

Whether you're a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.
It's an exceptional time to be a part of M Group.
Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.
For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.
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Skills Required