Job Description

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Position

Job Title:

Field Retail and Training Manager

Reports to:

Senior Commercial Manager

Location:

London based with travel

Role Overview

The National Retail and Training Manager is responsible for driving sales growth, ensuring exceptional client experiences, and strengthening the brand's presence in the UK luxury market. This role combines commercial leadership with a strong focus on people development and training. The successful candidate will inspire high-performing retail teams, build strong partnerships with retail stakeholders, and deliver impactful training that elevates brand knowledge and client engagement. This is a field-based role initially covering UK and France that requires travel up to 4 days per week.


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Job responsibilities

Key Responsibilities

Commercial & Sales Leadership

Work with the Senior Commercial Manager to set yearly targets for each POS Develop and implement strategies to achieve & exceed national sales targets. Monitor performance, analyse market trends, and identify growth opportunities. Create and execute a total business sales and training strategy, as well as tailored per-location strategies. Act as a key figure in establishing and strengthening the brand with UK retailer managers

People Leadership & Culture

Lead, inspire, and develop store managers and retail teams to deliver excellence in client experience, selling, operations, and visual merchandising. Adapt leadership and coaching styles to suit varying levels of team experience. Champion a collaborative, inclusive, and diverse workplace culture aligned with brand values. Inspire teams with drive, tenacity, and ambition to achieve and exceed targets. Build a robust internal talent pipeline through succession planning and development.

Training & Development

Deliver and oversee training programs, including brand inductions, product launches, customer journey, and advanced selling techniques. Conduct training across formats -- from one-to-one sessions to large group workshops. Partner with retail management to ensure consistent standards of excellence across all stores. Promote a culture of continuous learning, improvement, and innovation.

Brand & Client Experience

Ensure delivery of an exceptional luxury client experience across all retail locations. Support and oversee exclusive brand events and activations. Champion initiatives that drive client development and enhance brand positioning. ###

Profile

Experience & Skills Required

Minimum of 3 years' experience as an established Area or Regional Manager within the luxury retail sector. Proven track record in successfully opening boutiques or leading market entry initiatives. Commercially astute, results-driven, and operationally hands-on. Demonstrated success in remote team management. Strong experience delivering training at all levels, from individual coaching to large-scale workshops. Excellent communication, leadership, and interpersonal skills. In-depth understanding of the niche perfume and luxury retail market. Additional language(s) preferred (French, Italian, Spanish)

Personal Attributes

Strategic thinker with a results-oriented mindset. Ability to work autonomously and highly organised. Inspiring leader with the ability to motivate and energise teams. Resilient, adaptable, and confident in driving change. Passionate about luxury retail, client engagement, and brand storytelling.

LOEWE PERFUMES

MAISON

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LOEWE Perfumes adds a multisensory dimension to LOEWE via a kaleidoscopic range of iconic fragrances for men, for women and for the home that combine vibrant, nature-inspired olfactory experiences with bold visual expression.


In 1972, LOEWE launched its first women's fragrance: L de Loewe. Because of its success, the House began investing in international perfumery retail. LOEWE Perfumes has kept sustaining the brand's Spanish legacy, artisanal savoir-faire and innovative spirit guided, since 2013, by the creative vision of Jonathan Anderson, LOEWE's Creative Director, in partnership with in-house perfumier, Nuria Cruelles.


Encompassing the Botanical Rainbow--nine iconic fragrance families that translate the depth and variety of Nature's inspiration into the medium of perfume--and LOEWE Home Scents--twelve plant portraits capturing the authentic essences of a vegetable garden--plus the ever-expanding, hedonistic Paula's Ibiza fragrance families and the Un Paseo Por Madrid collection, LOEWE Perfumes creates a multisensory kaleidoscope of colour, scent and emotion, inspired by nature.