Job Description

Job Overview

If you have not worked in the home improvement industry, then please do not apply for this role. We require sales representatives whom have a track record selling home renovation products and services B2C on pre qualified appointments.

We are seeking a experienced sales representative from within the home improvements industry, selling conservatories, orangeries, extensions and other products directly to the customer, you need to be self motivated, computer literate and have a track record of closing sales to join our team.

The ideal candidate will possess strong organisational abilities, time management skills, and a passion for delivering exceptional customer service.

You only need apply for this role if you have a minimum of 2 years direct sales experience within our industry.

Duties

Engage with potential customers to promote and sell products, ensuring a positive customer experience. Develop and maintain strong relationships with clients to encourage repeat business and referrals. Conduct presentations and demonstrations of products to showcase their features and benefits. Negotiate terms of sale and close deals effectively while maintaining customer satisfaction. Manage your time efficiently to meet sales targets and deadlines. Provide feedback on customer preferences and market trends to assist in product development. Maintain accurate records of sales activities, customer interactions, and follow-ups using IT tools.

Qualifications

Proven experience in direct sales within the home improvement industry (min 2 years) Strong communication skills in English, both verbal and written, with the ability to negotiate effectively Excellent organisational skills with the ability to manage multiple tasks simultaneously A proactive approach with a strong drive to achieve results Exceptional customer service skills, demonstrating empathy and understanding towards clients' needs Ability to work independently as well as part of a team in a fast-paced environment

Purpose of the Role

To win high-value home improvement contracts (extensions, conservatories, full refurbishments) by building strong relationships with residential and commercial customers, guiding them through the sales process, and securing projects that align with the company's growth strategy.

Key Responsibilities

Lead Handling & Qualification

Follow up on qualified leads provided by the marketing/enquiry team Conduct thorough needs assessments with each client (onsite or remotely) Use lead qualification criteria to focus on high-value and ready-to-buy prospects

Quoting & Closing

Prepare and deliver detailed, professional quotes Clearly explain scope of work, build timeline, and value proposition Negotiate and close contracts with confidence while protecting profit margins Ensure all paperwork and documentation are completed accurately and timely

Client Relationship Management

Build strong rapport and trust with clients from enquiry to handover Handle client objections or concerns professionally Provide regular follow-up and maintain relationships for referrals

Sales Pipeline & Reporting

Maintain up-to-date records in CRM (HubSpot) for every stage of the sales journey Track conversions, appointment outcomes, and feedback Attend weekly sales meetings and submit pipeline reports

Collaboration

Work closely with Project Managers, Architects, and Installation Managers Feedback key learnings from the field to improve quoting accuracy and service delivery

Required Skills & Attributes

Strong verbal communication and confident presentation Experience in consultative, solution-based selling Ability to read building/site conditions and understand project requirements Excellent time management and diary control Goal-oriented, with a drive to win large contracts CRM-literate (HubSpot preferred) and disciplined in record-keeping
Apply today.

Job Type: Full-time

Pay: 35,000.00-85,000.00 per year

Benefits:

On-site parking
Experience:

Sales: 2 years (required) Direct sales: 2 years (required) Home Improvement Sales: 2 years (required)
Language:

English (required)
Licence/Certification:

Driving Licence (required)
Work Location: Hybrid remote in West Bromwich B70 6EY