Job Description

Product Specialist - Field Service Engineer

Based out of Bellshill, North Lanarkshire with regular UK travel and occasional international opportunities
Full-time | 25,000 - 50,000 (depending on experience) + on-call pay + bonus scheme

Please note: This role is open to UK-based applicants only. Visa sponsorship is not available.

About Us

At

Peacock Technology Ltd.

, we design and deliver

advanced robotics and AI-powered vision systems

that are transforming the dairy farming industry.

Our mission is to improve animal welfare and farm efficiency through intelligent automation. By combining cutting-edge engineering with a deep understanding of the agricultural environment, we're helping farmers make smarter, more sustainable decisions. As demand for our systems grows, we're looking for passionate people to join our team and be part of this exciting journey.

The Opportunity

We're currently seeking a

Product Specialist (Field Service Engineer)

to join our friendly and forward-thinking operations team.

This is a hands-on, varied role for someone who enjoys solving problems, working with cutting-edge technology, and delivering exceptional service to customers. You'll play a key part in installing systems, servicing equipment, and supporting our customers remotely and on-site.

For the right person, this role offers more than just a job - it's an opportunity to join a fast-growing sector, work with meaningful, impactful technology, and enjoy travel across the UK and occasionally internationally. When international travel is required, it also brings the chance to experience the dairy sector driven by different cultures and environments, while contributing meaningfully to global growth of the business.

What You'll Be Doing

Installing, servicing, and maintaining our robotic and AI vision systems on customer sites Troubleshooting issues and supporting clients to ensure their systems run smoothly Taking part in an on-call rota for out-of-hours support Collaborating with colleagues across the business to share knowledge and solve problems Building great relationships with customers - ensuring they feel valued and well looked after Reporting progress clearly and accurately to the Team and Contractor Manager. Completing all required documentation (e.g., risk assessments, service reports) with care and precision

What We're Looking For

We're open-minded about your background - what matters most is your willingness to learn, solve problems, and provide excellent service.

Ideally, you'll bring:

A formal engineering qualification, HNC/HND-level education, or 2+ years' experience in a field service role Experience with electrical installation (18th Edition qualification is a bonus.) but know the business end of a spanner
or...

mechanical service and repair but can confidently wire a plug. Comfortable using hand/power tools. Confident with technology and software. A logical thinker with great attention to detail and time management Strong communication and teamwork skills A full UK driving licence Willingness to travel regularly across the UK (often every other week, up to 5 days) and occasionally abroad
Additional qualifications like PASMA or IPAF would be helpful but are not essential.

What You'll Get in Return

Salary: 25,000 - 50,000 per year (based on experience), plus additional pay for on-call support Bonus scheme 34 days holiday entitlement Product training Private health and wellness scheme Flexitime and a culture that respects work-life balance Tools, uniform, and IT equipment provided Professional membership (IET)

A Place Where You Can Thrive

We know diverse teams build better products and stronger businesses. That's why we're committed to creating an inclusive environment where everyone feels valued, respected, and supported. If you're excited about the role but unsure whether you meet every requirement, we still encourage you to apply -- your unique perspective might be just what we're looking for.

Ready to Join Us?

Apply today and take the next step in your career, working on innovative technology that's changing lives in the farming world -- one field at a time.

Job Type: Full-time

Pay: 25,000.00-50,000.00 per year

Additional pay:

Bonus scheme
Benefits:

Flexitime Gym membership Health & wellbeing programme On-site parking
Application question(s):

Some projects would require up to 5 nights away from home. Please confirm that this is ok.
Experience:

Electrical and/or mechanical: 1 year (required) Hand/power tool: 1 year (required)
Licence/Certification:

Full UK Driving license (required)
Work authorisation:

United Kingdom (required)
Willingness to travel:

50% (required)
Work Location: In person