Job Description

Supporting the change for more climate-friendly technologies. And helping the climate with every single adjustment. Both count. Both are us.


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Field Service Engineer covering postcode HU

Company

: Vaillant Industrial UKLtd

Location

: North East-GBR

Country

: United Kingdom (GB)

Brand

: Vaillant

What we achieve together

Reporting to the Field Service Manager, you will carry out

Servicing and Rep

airs on Vaillant Group brand products. This role will include

fault finding

on breakdown call outs and system work repairs. Providing

Customer Service Excellence

at every opportunity. Working towards KPI's to

support our Sales

Department. Following

procedures and processes

set by Field Service and support Field Sales Initiatives. All activities above will be supported by a well-established team of Operational Support Technicians and training department.

What makes us successful together

The successful candidate will hold

CCN1, HTR1, CENWAT1 & LPG ACS gas certificates

and preferably live in the following postcode area's

HU (all), YO15, YO16, YO25 or YO43.

Excellent

customer service skills

are essential for this role. A high level of

technical knowledge

of the domestic gas range of group products and have effective communications and IT skills. An extremely

flexible and adaptable approach

is required to ensure our customer's expectations are exceeded. This position requires a

highly motivated

individual from a field engineering background, whose knowledge and ability to understand and balance customer expectations with stakeholder needs will result in customer service excellence. The candidate must have an interest to grow their skills and knowledge to carry out work on any developing future technologies such as

Renewable and Commercial

products.

What you can count on

We provide our Service Engineers with state-of-the-art equipment to enable them to have the

best working conditions

available. (Company Van, fuel card, uniform, specialist tools, tablet, mobile phone)

Work-life-balance

- We offer you the opportunity to start and end your working day on your doorstep. For your convenience, any spare parts you need are delivered securely, direct to you. We offer our employees an

attractive remuneration package

, 25 days holiday plus bank holidays and bonus opportunities. We offer a

generous pension scheme

which enables our employees to have greater financial security when they do retire. For our employee's peace of mind, we provide a

death in service benefit

and the option of

subsidised private health care.

What makes us special

We take care of a better climate. In every home and our environment. As a successful family business, we have been living up to this claim for over 150 years. We are one of the world's leading providers of heat pumps, digital services and efficient gas heating appliances and offer energy-saving solutions.



You will find sustainability everywhere at the Vaillant Group. In the office, at the production sites and on the road. Around 16,000 employees from over 70 countries are committed to this every day. As an international team, we take responsibility - for our future and that of our planet. We promote your personal development so that you can act with passion and together we can ensure a better climate.



Become part of the Vaillant Group and help us shape the future of heating!

We promote equity and do not tolerate any form of discrimination. We value the uniqueness of each individual and encourage all people to apply.

Your Contact:

Amanda Smith

+44 7734 985 093



Apply now

We care about our planet and aim to work carbon-neutrally for this reason we can only accept online applications.

Let's save the environment together and eliminate paper applications.