Job Description

Monday to Friday - Field Service Engineer - [Location]

Location:

Field-Based - [Location]

Salary:

33,653 Starting + up to

1,000 Onboarding Bonus

+

opportunity to earn a 5% Quarterly Bonuses + overtime opportunities

Company:

NoteMachine (A BRINK's Company)

Shifts:

Monday to Friday | 09:00 - 17:00 - with opportunity for overtime.

As a Field Engineer at NoteMachine - You will be a Key Player in the Future of Cash Access

Join us at NoteMachine and take your engineering career to the next level -- with real rewards, real opportunities, and be a part of Brink's, a global leader within the industry.

Who Are We?

We're

NoteMachine

, one of Europe's top ATM providers - moving over

10 billion

in cash annually, with over

14, 000

, machines in our ATM network

,

covering all of the UK. We work with national retailers, leisure venues, and local businesses to deliver smart, secure, and seamless cash access.

We're part of the global

BRINK's

network - operating in

100+ countries

with 59,000+ employees - giving our team the opportunities which come from working within an international company, while staying agile and fast-moving to really make an impact every day.

The Opportunity

As we continue to expand and build our national engineering base, the lookout for a

Field Service Engineer

who's hands-on, people-savvy, and ready to tackle real-world tech challenges across our ATM network. Whether you're experienced with ATMs or skilled in electro-mechanical repair, if you're a sharp problem solving, solution finding, a master on the tools and great with customers, this role could be the perfect fit.

Standout Benefits & Perks

33,653 starting salary

Up to 1,000 onboarding bonus

(dependent on experience and paid on passing probation)

Performance Bonus

- you meet your calls and targets and you could be looking forward to receiving a discretionary additional bonus Company van, fuel, tools & fitted uniform provided - you can also use this for personal use as long as you follow the HMRC guidelines.

Monday to Friday

- providing you with consistency & an opportunity to work overtime at weekends Full training and ongoing development

31 days holiday

, increasing to

33

with service

Medicash

private healthcare & wellness benefits Salary sacrifice

pension scheme

for higher take-home pay Life insurance -

4 x salary cover

Company Sickness Policy (CSP) Employees with less than or equal to 6 months service - no CSP entitlement. Employees with greater than 6 months but less than 2 years' service - 1 x day no pay followed by 5 days at full pay within any rolling 12 month period. Employees with greater than 2 years' service - 1 x day no pay followed by 7 days at full pay within any 12 month rolling period. Strong

career growth

opportunities in a growing business

What You'll Do

Perform second-line break-fix and preventive maintenance on our range of ATMs, including Triton, Wincor, and NCR machines.

Collaborate with customers to identify and resolve technical issues to fit with their service requirements and enable on time in full machine provision.

Provide excellent customer service, ensuring that all customers and stakeholders are treated with respect and professionalism

Accurately document all service transactions and keep detailed records of any repairs or replacements performed

Stay up-to-date with the latest product knowledge and industry trends through ongoing training and professional development

Conduct quality control checks to ensure that all repairs and replacements meet company standards

What You'll Need

Field Service Engineering experience with electro-mechanical systems ATM experience is ideal but not essential A drive to deliver on your daily calls, and fix things right first time. A valid UK driving licence (max 6 active points) A methodical, problem-solving mindset Clear, confident communication & customer service skills Willingness to travel and work weekends/holidays on rotation No live or spent , IVAs, or bankruptcies in the last 10 years
If this sounds exciting to you, apply today and if we think you have what it takes, we will be in touch.

Job Type: Full-time

Pay: From 33,653.00 per year

Benefits:

Bereavement leave Company events Company pension Free parking Health & wellbeing programme Life insurance On-site parking Private medical insurance Referral programme Sick pay
Experience:

ATM: 2 years (required) Field Service: 2 years (required)
Work Location: On the road