Job Description

Company Overview

LVC is a leading provider of high-quality, innovative cleaning machines and equipment for commercial and industrial applications. We pride ourselves on our commitment to excellent customer service and our ability to deliver reliable and effective cleaning solutions to our clients.

Position:

Field Service Engineer - Cleaning Equipment Specialist

As a Field Service Engineer at LVC, you will be responsible for the maintenance, troubleshooting, and repair of our advanced cleaning machines at customer sites. This role requires a strong technical background, excellent problem-solving skills, and a customer-focused attitude to ensure our clients receive exceptional service and support.

Duties & Responsibilities

Maintenance & Repair:

Maintain, troubleshoot, and repair cleaning machines and equipment at customer sites to ensure optimal performance and customer satisfaction.

Preventive Maintenance:

Perform preventive maintenance checks and services to minimize downtime and prolong equipment lifespan.

Technical Support:

Provide remote and on-site technical support to customers, addressing inquiries and resolving issues promptly and professionally.

Customer Training:

Train customers on the proper usage and maintenance procedures for our cleaning machines, empowering them to maximize the value of their investment.

Collaboration:

Collaborate with the Sales and Engineering teams to identify potential improvements in product range and serviceability.

Industry Knowledge:

Stay current with industry trends, product updates, and emerging technologies to maintain a high level of technical expertise.

Safety Compliance:

Adhere to all company policies and safety guidelines, promoting a safe and professional work environment.
Requirements

Experience:

3+ years of experience in field service engineering, preferably in the cleaning equipment industry but not essential.

Technical Skills:

Strong mechanical, electrical, and troubleshooting skills, with the ability to diagnose and repair equipment.

Communication:

Excellent interpersonal and communication skills, with a customer-focused attitude and the ability to establish and maintain strong relationships.

Travel:

Valid driver's license with the willingness to travel to customer sites as needed.

Teamwork:

Ability to work independently and as part of a team, managing multiple tasks and priorities effectively.
Why Join Us

Competitive Salary:

We offer a competitive salary to attract top talent.

Training & Development:

Ongoing training and development opportunities, including access to industry certifications and seminars.

Supportive Environment:

A supportive and collaborative work environment, with opportunities for growth and advancement.

Innovative Technology:

The chance to work with cutting-edge cleaning technology and contribute to the success of a growing company.
If you are a skilled Field Service Engineer with a passion for delivering exceptional customer service and technical expertise, we encourage you to apply for this exciting opportunity. Join our team and help us continue to provide innovative and reliable cleaning solutions to our valued customers.

Job Type: Full-time

Pay: 38,000.00 per year

Additional pay:

Bonus scheme Commission pay
Benefits:

Company pension Free parking Health & wellbeing programme Paid volunteer time Referral programme
Schedule:

Monday to Friday
Experience:

Field-engineer: 3 years (required)
Licence/Certification:

Driving Licence (required)
Work Location: In person

Reference ID: Field Service Engineer