Job Description

Are you a technically minded engineer with a passion for problem-solving and customer service? Our client are seeking a Field Service Engineer to join the Service Department, supporting a leading global provider of food production technology.
This is a hands-on role where you'll be responsible for installing, maintaining, and repairing specialist equipment, ensuring customers receive a professional and efficient service.
What you'll be doing

• Service and install a wide range of food production equipment (including slicers, mincers, packaging systems, and associated software).
• Carry out repairs on retail scales and investigate electrical, mechanical, and network-related issues.
• Deliver customer training on equipment use and best practice.
• Manage and maintain effective stock levels of spare parts.
• Ensure company vehicle, tools, and equipment are kept in excellent condition.
• Complete all required administration, reports, and compliance documentation to a high standard.
• Attend training courses and maintain up-to-date Health & Safety qualifications.
• Participate in out-of-hours work and occasional overnight stays when required.
• Support rollout and refit activities in line with business needs.

What we're looking for

• Proven technical background, ideally supported by a relevant qualification.
• Strong organisational skills with the ability to prioritise multiple objectives.
• Attention to detail and a proactive approach to problem-solving.
• Team player who shares knowledge and builds trust with colleagues and customers.
• Confidence to contribute ideas, remain calm under pressure, and assert yourself positively.
• Willingness to travel across the UK and work outside standard hours when needed.
• Full, valid UK driving licence.

What's on offer

• Competitive salary and benefits package.
• Company vehicle, uniform, and tools provided.
• Ongoing training and development opportunities.
• The chance to work with cutting-edge food production technology and make a real impact for customers.

If you're ready to take on a varied and rewarding role in a growing industry, we'd love to hear from you. Apply today to join a team where your technical skills and customer focus will truly shine.
this role is represented and recruited for by ACS Performance.
Reference ID: APPLY

Skills Required