Job Description

NEW VACANCY! (PK9135)
FIELD SERVICE ENGINEER - FOOD PROCESSING & PACKAGING
KENT / LONDON / SUSSEX / SURREY / HAMPSHIRE
Salary DOE + Company Vehicle + Pension + 25 Days Holidays + Bank Holidays + Mobile + Laptop
40 Hours Per Week / Full Time / Permanent
Our client delivers innovative industrial food processing and packaging solutions that help businesses optimise their operations. As a leader in the engineering sector, dedication to quality and customer satisfaction is at the heart of everything they do. They are looking for a skilled and motivated Field Service Engineer (Industrial) to join the dynamic team in the South East. This role is pivotal to continued success and growth.
As a Field Service Engineer specialising in industrial factory equipment, you will be the first point of contact for clients, providing expert installation, maintenance, and repair services. Your technical knowledge and problem-solving skills will ensure that machinery operates at peak performance, minimising downtime and maximising client satisfaction.
Key Responsibilities:

• Carry out installation, commissioning, servicing, and repair of industrial food processing machinery on-site.
• Diagnose and troubleshoot faults efficiently to reduce client downtime.
• Provide technical support and training to customers on equipment use and maintenance.
• Maintain accurate records of service activities, parts used, and customer interactions.
• Collaborate with the engineering and sales teams to provide feedback and improve product performance.
• Manage your schedule effectively to meet customer commitments and respond to emergency call-outs.
• Always ensure compliance with health and safety standards during field operations.

Qualifications & Experience:

• Proven experience as a Field Service Engineer or similar role within the industrial engineering sector.
• Strong understanding of industrial machinery, electronics, and mechanical systems.
• Relevant technical qualifications such as a Level 3 Engineering Apprenticeship, HNC/HND, or equivalent.
• Excellent diagnostic and problem-solving skills.
• Ability to work independently and manage time efficiently in a remote role.
• Full UK driving licence and willingness to travel extensively across the Southeast region.
• Good communication skills with a customer-focused approach.
• There are comprehensive training and opportunities for professional development.

Join a supportive and friendly working environment with a focus on work-life balance, and enjoy remote working flexibility to help you manage your day effectively.
You will work with cutting-edge technology in an industry that is essential to many sectors, making a real difference to the clients' success. If you are a proactive Engineer who thrives on challenge and delivering excellent service, we would love to hear from you.

Skills Required