Job Description

EXPERIENCED FIELD SERVICE ENGINEER NEEDED FULL-TIME TO MAINTAIN VENDING MACHINES IN LONDON
-
-
ROLE SUMMARY
Want to join a dynamic, growing vending company that supplies, maintains, and stocks snack, coffee, and water machines across London? This isn't your typical corporate setup--it's a close-knit, hands-on team where teamwork, reliability, and
mutual support are truly valued (even the owner gets involved!). They're looking for a self-motivated, customer-focused Field Service Engineer with experience in mechanical, electrical, and water-based systems, though direct vending experience is
preferred. It's a great opportunity for someone who's ready for a new challenge, takes pride in their work, and brings a professional, friendly, easy going, and positive attitude. You'll be responsible for servicing and maintaining vending equipment,
reducing breakdowns, and helping deliver a top-notch customer experience.
-
DUTIES
-Work with a range of vending machines including snack, water, and coffee machines from brands such as WMF, N&W, Jofemar, Coffetek, Crane, Franke, Bestir (Jura), and others
- Attend fault call-outs to inspect and repair machines, aiming for first-time fixes and performing servicing as needed to prevent future faults.
- Assist with machine installations, relocations, site surveys, and connecting machines to water mains and drainage systems
- Perform routine cleaning, descaling, and preventive maintenance to minimise breakdowns and extend equipment lifespan
- Communicate with the Service Desk and update job statuses using tablets, smartphones, or computers
- Identify, order, collect, and replace parts as needed; stay familiar with technical manuals and attend training to maintain high service standards
- Work closely with the team, provide cover for sickness/holidays, and assist operators with moving, stocking, or resetting machines when required
- Maintain a clean, roadworthy company electric vehicle, ensuring it's fully charged, and attend the first site or stockroom around 6:30am to beat London traffic.
-
WHAT IS ON OFFER
- Annual starting salary of 32000 (plus end of year bonus)
- Full-time permanent position
- 40 hours per week (excluding breaks)
- Company electric van (can be used for personal)
- Drive from to and from work place (saving on commuting costs)
- Van charging card provided
- Workplace pension scheme
- Uniform, tools, and digital devices provided
- Basic training provided
-
WORK TIMES
- Early start time: (6:30am at first site to beat London traffic)
- 5 days a week (8 hours per day)
- Monday to Friday
-
REQUIREMENTS
- Enthusiastic, friendly, professional, and well-presented
- Minimum 2 years recent Field Service Engineer experience
- Skilled in repairing electro-mechanical machines
- Experienced with equipment involving liquid systems
- Comfortable driving and parking in Central/Greater London
- Lives within or near London Zone 4
- Able to lift heavy stock and machines
- Flexible, punctual, with strong time management
- Clean driving license, max 6 points
- Works well independently and in teams
- Reliable with excellent customer service
- Strong problem-solving, technical, and organizational skills
- Analytical, uses manuals, internet, and logic to fix faults if required
-
-
WE LOOK FORWARD TO YOUR APPLICATIONS!

Job Types: Full-time, Permanent

Pay: 32,000.00 per year

Additional pay:

Yearly bonus
Benefits:

Company events Company pension Discounted or free food Employee discount
Schedule:

8 hour shift Day shift Monday to Friday
Application question(s):

Are you flexible, punctual, & reliable with excellent time management & customer service skills? Do you have a good analytical mindset, able to use manuals, internet, and logic to help you fix faults if in a tight spot?
Experience:

recent Field Service Engineering: 2 years (required) electro-mechanical machines repair: 1 year (required)
Licence/Certification:

enthusiastic, friendly, & professional attitude (required) experience repairing machines involving liquid systems (required) experience driving & parking in Central/Greater London (required) residence in London zone 4 or closer to city (required) ability to lift heavy stock and machines (required) UK driving license with no more than 6 points (required) ability to work well independently & in teams (required) customer service skills, (required) problem-solving, technical, and organizational skillset (required)
Work Location: On the road