Job Description

Working within the customer services division, the service engineer will be responsible for performing servicing, fault diagnostic and rectification tasks on Suction Excavators.

This is a permanent role Monday - Friday 7am - 5.30pm with an unpaid 30min break. Engineers are paid door to door.

Duties

Planned maintenance

Fault diagnostics (via remote monitoring and liaising with operators)

Strong electrical diagnostic skills

Experienced working on PLC controlled systems

Ability to be able to work on own initiative

Fault rectification and record keeping

Remedial works

Service and repair of remote-control systems

Research and development tasks

Working at our customer's sites and in-house

Maintain vehicle, tools and equipment in a safe, clean and functional condition

Ensure all areas of work are maintained in a safe and tidy condition by practicing good housekeeping.

Complete written and computer-based reports.

Comply with all aspects of the company policies and follow published procedures where applicable.

Maintain a culture of best practice within the division by attending training courses, both internal and external when and where required.

Working as part of a team nationwide, self-motivation and team working are essential. This role involves a high proportion of working alone as well as supporting and being supported by the company's existing team of engineers and managers. Flexibility within this role is paramount, with the ability to adopt working hours to accommodate priorities and/or business requirements. This will involve working throughout the UK with nights away from time to time and attending occasional training courses in Germany.

Support and contribute towards continuous improvement

Communicate and collaborate closely with all RSP-UK teams in terms of contractual requirements so that customer expectations are met

Contribute and support to ensure compliance to ISO9001/14001/45001 and FORS

Experience

At least 3 years' demonstrable experience working within the service industry in mechanical and electrical disciplines ideally with hydraulic and pneumatic experience.

Experience in fault-finding and repair of electrical control circuits/PLC's is a must.

A recognised formal apprenticeship in addition to City and Guilds or similar qualification.

To always work safely and in accordance with the company's health and safety procedures. Precautions should be taken as necessary when visiting sites, adopting the required personal protective equipment (PPE).

Overtime will also be payable when available.

Summary

As a Field Service Engineer, you will be responsible for diagnosing and resolving automotive issues while ensuring compliance with ISO 9001 standards. Reporting to the Engineering Manager, your role is pivotal in maintaining customer satisfaction through effective troubleshooting and repair of programmable logic controllers. Your core skills in automotive diagnostics will be essential, while your premium abilities in problem-solving and technical communication will enhance service delivery. Additionally, relevant skills in equipment maintenance and customer interaction will support our commitment to excellence in field service operations. Join our team to make a significant impact in the suction excavator industry.

Job Type: Permanent

Pay: 41,000.00-46,000.00 per year

Benefits:

Company car Company pension Life insurance On-site parking Private medical insurance
Schedule:

Monday to Friday Weekend availability
Work Location: In person