Job Description

About the job Field Service Engineer

Timpson Group

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We are looking for a new colleague to join our team and help us to look after our estate of photobooths, photo printing machines and key cutting machines. Full training and a company vehicle will be provided.

Field Service Engineer- Full Time

45 hours per week, working 5 out of 7 days

Salary: 28,782 per annum + bonus scheme

Location: Stoke-on-Trent, UK

We are looking for a new colleague based within 10 or so miles of the area, but you will travel around the surrounding areas to service machines.



We pride ourselves on amazing our customers and our colleagues. You would enjoy multitasking and using your initiative to ensure all of our photobooths, photo printing kiosks and key machines are up and running and look great, to ensure we turn first time customers into customers for life.



The job is more than a field service engineer and for the right person the role will be really rewarding and enjoyable. Our business encourages a fun and buzzy atmosphere with energy and motivation being key.



If you have a full driving license, are self-motivated, bonus hungry, keen to learn new skills and take pride in your personal standards, you are the perfect person to join our team.



You will be required to work 45 hours per week, working 5 out of 7 days.



Starting basic salary of 28,782. Once probation is complete, you will enjoy an uncapped monthly bonus, often in the region of 400 per month.



We love to wow our colleagues by offering some of the following amazing benefits;


Birthdays off Generous colleague discount across the group Timpson holiday homes Excellent promotional prospects


You will be part of the Timpson group, a well-established family business built on a culture of trust and kindness.



We look forward to meeting you soon. No experience is required as we provide extensive training in all of our skills, service and management.



Joining the Timpson group gives excellent progression opportunities and you will be part of a business where you will be valued as one of the family.

Key Responsibilities

To replenish and restock our machines To carry out preventative service visits within a pre-determined territory To complete site surveys for new machine installations To clean machines to make sure they are in amazing condition for our customers To carry out cash removals and deposits To complete repairs as part of an ongoing maintenance program To be responsible and manage stock both on-site and in vehicles To provide support or holiday cover to field engineers in other territories To establish a great working relationship with the colleagues of our concession partners To be kind and helpful to all colleagues and customers * To be smart in appearance, wear the correct name badge and uniform and to always leave a machine in a better condition than when you found it