Job Description

At HTSL Group, we ensure radiological safety and compliance for people, environments, and organisations, adding value and enhancing safety to help our customers achieve their strategic objectives. We offer a comprehensive radiological managed service that provides end-to-end solutions, products, and services for organisations where radiation is present.

Field Service Engineer will be responsible for the installation, preventative maintenance, and breakdown/corrective maintenance for a range of industrial x-ray systems, digital radiography and film processors supplied to customers around the UK. Training will be provided.

Key Duties & Responsibilities

Repair a wide range of Industrial X-Ray equipment, CR and DR equipment, x-ray safety systems and film processors. Routine Maintenance- carry out maintenance in line with service contract requirements on X-ray equipment. Carry out equipment upgrades during routine maintenance or as instructed Work with other members of the service team to resolve customer service-related problems. Take ownership of site/ system issues to develop a plan to resolve with the aid of technical management Escalate to their Team Leader or Service Delivery Manager, in a timely manner, any serious or potentially unresolved issues which may affect safety, compliance and customer/supplier relationships. Ensure all Health and Safety requirements are always adhered to, reporting any potential hazards to the senior management team. Build customer relationships and identify additional sales opportunities

Key Skills and Competencies

Minimum of 3 years' experience of installing, servicing and commissioning electro-mechanical systems in the field Qualified to HNC/HND (Level 4-5) in an electrical or electronic engineering or design subject or equivalent Skilled in electrical, electronic and electro-mech diagnostics and fault finding Skilled in mechanical and wiring assembly Customer service focussed A "Can Do" attitude with a willingness to both learn and share knowledge. Excellent interpersonal skills both with teammates and customers. Working comfortably within a small team and independently Commercial awareness and business acumen Good Microsoft office application skills Experience in using CRM systems is desirable Structure approach with attention to detail. Good written and verbal communication skills with problem solving approach. Be able to develop an understanding of the company's product and service range and their applications
Driving License Essential

Passport Essential

Upon successful completion of probationary period, a company car allowance is available

Job Types: Full-time, Permanent

Pay: 35,000.00-45,000.00 per year

Benefits:

Bereavement leave Company car Company pension Life insurance Private medical insurance
Experience:

Electrical engineering: 3 years (required) Electrical systems: 3 years (required)
Work authorisation:

United Kingdom (required)
Willingness to travel:

100% (required)
Work Location: On the road