Job Description

Field Service Technician work focuses on installing, configuring, calibrating, and repairing technical products and systems at customer field locations. We are looking for a technician in the Leeds area.

Your tasks

Responsibilities

Preventative & corrective maintenance of Kardex systems & solutions Complete jobs in a timely manner according to set quality standards Customer training (Operator, Health & Safety, Maintenance etc.) Generate leads Administrative management tasks (reporting, personal spare parts inventory, etc.) Provide remote diagnostics (via phone or remote connection) On-call service to customers PLC troubleshooting & diagnostics Basic Software troubleshooting Understand, promote and advise on Kardex Remstar products and services

Main Accountabilities

Adhere to local Health and safety regulations Positively represent the company with all external & internal stakeholders Contribute to the performance of the team by displaying a positive and enthusiastic attitude, showing support and involvement in all activities Ensure all customer feedback is recorded in a structured and professional manner to support our continuous improvement culture

Your profile

Excellent communication skills Customer oriented Confident, strong assertive team player Good interpersonal skills Ambitious and looking for growth Willingness to travel Service minded English language CEFR Level B1 (intermediate), senior Level B2 (upper intermediate) Local language proficiency Mechanic / Electronic Training Familiar with diagnostic methods / Methodological skills Basic computer skills PLC troubleshooting Electrical & Electronic troubleshooting Basic software programming knowledge Logistics knowledge/ experience is a plus Ability to work at height Willingness to travel

Car license