Job Description

Who is Drive DeVilbiss

Drive DeVilbiss has become a leading manufacturer and supplier of medical products with a strong and consistent track record of growth achieved both organically and through acquisitions. We are proud of our high-quality, diverse product portfolio, channel footprint and global operating scale. Our products are sold into the homecare, long-term care, retail, and e-commerce channels in more than 80 countries around the world.

"Leading the World with Innovative Healthcare Solutions that Enhance Lives"

Make a Real Difference in Your Community

At Drive DeVilbiss, we believe in giving back to our local communities. As a Field Service Engineer, you'll play a crucial role in helping people live at home and supporting them to lead better lives. Your work will have a direct impact on improving the quality of life for individuals in need--including supporting the NHS, hospitals and care homes to deliver essential services.

What You'll Be Doing

You'll maintain and service medical equipment, ensuring high standards of care and customer satisfaction. You'll travel between sites--including customer homes--and be responsible for installations, collections, repairs and cleaning in line with infection control policies.

Key Responsibilities:

Service and repair Drive DeVilbiss and competitor products

Plan daily tasks for maximum efficiency

Travel and stay away from home when required

Communicate effectively with internal teams and customers

Deliver exceptional customer service

Handle equipment safely and follow health & safety protocols

Maintain van stock and complete accurate paperwork

Participate in the on-call rota

Support additional duties as required by management

What We're Looking For

Skills & Experience:

Training will be provided for the right candidate.

Manual handling and driving skills

Emotional resilience when working with vulnerable customers

Knowledge of medical equipment such as profiling beds, hoists, wheelchairs, and more

Understanding of infection control and inventory management

Familiarity with LOLER regulations and service administration

Desirable (Training Provided):

PAT Testing

First Aid

Fire Warden certification

Why Apply to Drive DeVilbiss

Competitive benefits including:

26 days annual leave (rising to 28)

Book Your Birthday Off Work

Buy/sell/carry over annual leave

Employee Assistance Programme

Bike2Work

Free onsite parking

Long service recognition

Staff discount on our products

Access to Perkbox (our benefits and rewards platform)

Access to corporate rates with a Health Cash Plan provider

Employee referral scheme

Equal Opportunities Statement:

Drive DeVilbiss is an equal opportunity Employer and provides equal employment opportunities to all employees and applicants for employment. We ensure that to ensure that no candidate receives less favourable treatment on the grounds of race or colour, nationality, national or ethnic origin, sex, marital status, religion, age, sexual orientation or disability. Drive DeVilbiss complies with applicable legislation governing non-discrimination in employment in every location in which the company has facilities. Selection criteria and procedures are regularly reviewed to ensure that individuals are treated on the basis of their relevant merits and abilities.

All successful candidates will be required to prove their eligibility to work in the UK, as well as accurate reference details covering their recent employment history. Please note some roles are also subject to an Enhanced DBS check.

Job Types: Full-time, Permanent

Work Location: On the road