Job Description

Company Overview

At

Craftex

, we're proud to be one of the UK's leading providers of innovative cleaning equipment and solutions. With decades of industry experience, our mission is to deliver performance, reliability, and sustainability through every product and service we offer.

We are driven by a deep commitment to quality, innovation, and customer satisfaction. Alongside developing cutting-edge technologies, we offer

gold-level servicing and aftercare

, ensuring our clients' equipment stays running smoothly and their sites remain operational at all times. We don't just supply equipment--we keep businesses moving. That's why we continue to set the standard in the professional cleaning industry.

Summary

We are seeking a skilled Field Service Technician to join our dynamic team at Craftex. In this role, you will be responsible for servicing, repairing and troubleshooting issues on a range of cleaning machines from Vacuum cleaners to Floor scrubbers to Steam cleaners, ensuring the optimal performance of our equipment. Your expertise will be crucial in maintaining client satisfaction and operational efficiency.

Responsibilities

Perform on-site installation, maintenance, and repair of equipment. Engage in on-site product demonstrations Diagnose technical issues and provide effective solutions promptly. Conduct routine inspections to ensure equipment functionality. Maintain accurate records of service activities and customer interactions. Collaborate with the engineering team to improve service processes. Provide training and support to clients on equipment usage.

Requirements

Proven experience as a Field Service Technician or similar role. Strong technical knowledge of mechanical and electrical systems. Excellent problem-solving skills with attention to detail. Effective communication skills for interacting with clients and team members. Ability to work independently and manage time efficiently.
If you are ready to take your career to the next level in a challenging yet rewarding environment, we invite you to apply today at Craftex!

Job Type: Full-time

Pay: 30,000.00-40,000.00 per year

Additional pay:

Bonus scheme
Benefits:

Company car
Schedule:

Monday to Friday
Language:

English (required)
Licence/Certification:

Driving Licence (required)
Work authorisation:

United Kingdom (required)
Work Location: On the road