Job Description

Role Overview

We're seeking a practical, hands-on Field Technician to join our team, providing installation, service, and maintenance support for our tinting machines across the UK and Europe.
This role will suit someone with strong mechanical and electro-mechanical skills, ideally from an engineering, service, or maintenance background. You'll be responsible for the repair, installation, and preventative maintenance of our tinting equipment, ensuring machines operate efficiently and to a high standard. While also operating to our customer service values.

Comprehensive training will be provided on our equipment and systems, including full certification at our partner facility in Italy (Corob).

Key Responsibilities

Install, commission, and maintain tinting and mixing machines at customer sites. Diagnose and repair mechanical and electrical faults on machines. Carry out planned servicing and preventative maintenance visits. Respond to breakdowns and ensure timely repairs with minimal disruption. Build and assemble new machines prior to installation. Upgrade and refurbish existing machines as required. Provide technical training to customers on the correct operation and maintenance of equipment. Maintain accurate records of service visits, repairs, and parts usage. Order and manage spare parts as needed. Occasionally assist with IT-related elements of machine setup (software updates, database connections, printer installations) - training will be provided.

Skills & Experience

Strong mechanical or electro-mechanical engineering background (e.g. service, maintenance, installation). Competent in fault finding, diagnostics, and repairs. Basic understanding of PC/Windows setup beneficial (training provided). Excellent customer-facing and communication skills. Able to work independently and manage time effectively. Flexible and willing to travel extensively across the UK and occasionally Europe.

Personal Attributes

Organised and proactive. Practical problem solver with strong troubleshooting ability. Positive and adaptable attitude. Comfortable working both independently and as part of a small technical team. Willing to work out-of-hours or overnight stays when required.

Requirements

Full UK driving licence. Valid UK passport. Willingness to travel across the UK and Europe. Overnight stays required as needed. Right to work in the UK.

Package

Competitive salary (DOE). Company vehicle. Laptop and mobile phone provided. Company pension contribution. Full product and technical training provided (including manufacturer training in Italy). 6-month probation period.
Job Type: Full-time

Pay: 30,000.00-40,000.00 per year

Work Location: On the road