Job Description

Job Title: File Handler

Department:

Noise Induced Hearing Loss (NIHL) Department

Location:

Blackburn (In-person) 01254 924811

Reference ID:

GBHIRE-FH25

Date Posted:

October 2025

Job Type:

Full-time

Working Hours:

Monday to Friday, 09:00 - 17:30

Salary:

26,000 - 29,000 per year

Additional Pay:

Bonus scheme

Benefits:

On-site parking

About Us

At Greenbank Lawyers, we are dedicated to providing exceptional legal services and achieving the best possible outcomes for our clients. Our team values professionalism, collaboration, and respect, ensuring every client receives attentive and effective representation. As our firm continues to grow, we are looking for motivated individuals who are eager to develop their careers within a supportive and progressive environment.

Role Overview

We are recruiting File Handlers to join our established Noise Induced Hearing Loss Department. The successful candidate will manage their own caseload, liaise directly with clients and insurers, and provide regular updates to management. This position offers an excellent opportunity for individuals with a background or keen interest in law to progress within a well-structured and supportive department.

Key Responsibilities

Manage a personal caseload of Noise Induced Hearing Loss (NIHL) files from initial instruction through to settlement. Liaise with clients, insurers, and other parties in a professional and timely manner. Prepare letters of claim and instruct medical experts as required. Review medical records and complete all pre-issue tasks efficiently. Ensure files are progressed in line with firm procedures and service standards. Maintain accurate records and high levels of client care. Report on case progress to management as required.

Skills and Experience

Essential:

Previous experience or strong interest in Law and File Handling. Excellent organisational skills with the ability to plan, prioritise, and manage workload effectively. Strong communication and listening skills. High attention to detail and ability to follow instructions accurately. Competent in using Microsoft Word, Excel, and Proclaim case management system. Understanding of standard IT packages. Ability to work both independently and collaboratively as part of a team.

Candidate Requirements

Must be able to commute to or relocate to Blackburn prior to starting work. Must have the legal right to work in the United Kingdom. At least 12 months' experience as a File Handler Understand how to use Proclaim Systems.

Our Commitment

We are committed to supporting your professional development and helping you achieve your career goals. At Greenbank Lawyers, we value dedication, reliability, and integrity, offering genuine opportunities for progression within a growing and respected firm.

Job Types: Full-time, Permanent

Pay: 26,000.00-29,000.00 per year

Benefits:

Company pension On-site parking
Education:

GCSE or equivalent (required)
Experience:

File Handling : 1 year (required)
Work Location: In person