Job Description

We are looking for a motivated, organised, and detail-focused File Handler to join our Industrial Deafness team. In this role, you will manage your own caseload of industrial deafness claims from instruction through to settlement, ensuring clients receive a high standard of service and that cases progress efficiently and compliantly.

This is an excellent opportunity for someone with experience in claims handling, legal support, or personal injury who is looking to develop their expertise in industrial disease work.

Key Responsibilities

Manage a caseload of industrial deafness files, ensuring timely progression of each claim. Liaise with clients, insurers, medical experts, and third parties. Take initial instructions, gather evidence, and prepare case documentation. Assess liability, review medical records, and ensure each file complies with relevant regulations. Draft correspondence, statements, and legal documents as required. Maintain accurate, up-to-date file notes and case management system records. Ensure deadlines are met and cases progress in line with internal and external processes. Provide excellent client care, keeping clients updated throughout the claim process.

Key Skills & Experience

Experience handling claims, legal files, or case management (industrial disease experience desirable but not essential). Strong organisational and time-management skills. Excellent communication skills, both written and verbal. Ability to prioritise workloads and work to deadlines. High attention to detail and strong accuracy. A proactive and professional approach.

What We Offer

Competitive salary and benefits package Full training and ongoing professional development Opportunities for career progression Supportive team environment Monthly commission Annual awards at end of year party
Job Types: Full-time, Permanent

Pay: From 23,000.00 per year

Work Location: In person