Finance Administrator

London, United Kingdom

Job Description

  • Acting as the first point of contact for finance queries, providing professional and timely support to internal departments
  • Delivering a measurable helpdesk service with a focus on customer service and first-time resolution
  • Checking and processing expense documents, including multicurrency general expenses for casual workers, visiting lecturers, clinical trials, student claims, and hardship funds (excluding staff expenses)
  • Advising colleagues on the correct forms and processes to follow, and ensuring submissions comply with finance regulations
  • Identifying and rejecting non-compliant claims (e.g. missing receipts, incorrect forms, incomplete bank details)
  • Verifying information in the finance system, including bank details, and setting up new accounts when required
  • Handling queries received via the helpdesk system, email, phone, and Teams.
We're partnering with a leading London-based university to recruit a Finance Helpdesk Administrator. This is a great opportunity for someone with strong customer service skills and an eye for accuracy to support a wide range of finance processes in a dynamic environment., * Strong attention to detail and accuracy * Excellent communication skills with the ability to explain processes clearly * Experience using finance systems (Oracle experience desirable but not essential) * A team player with a customer-focused approach

Skills Required

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Job Detail

  • Job Id
    JD3906192
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Full Time
  • Job Location
    London, United Kingdom
  • Education
    Not mentioned