Job Description

Finance Assistant - Debtors - Temporary until 31.03.2026

Alternative Futures Group is the North West's largest Mental Health and Learning Disability charity.
With a strong track record of over 25 years, we work locally in the community and through our Treatment and Recovery Centres to provide a wide range of innovative and bespoke care services.
We have a vision to create a world where people control their lives. Here at AFG, we pride ourselves on helping the people we support to design, develop and 'own' the support they receive by planning this with them; we support people to make informed choices and increase their own independence; and we support people to maintain their own health, wellbeing and living environment. These principles are really important to us.
As a 'values based' employer, the people that work for us genuinely care about the people they support, and we are seeking likeminded people to join our AFG family. If you are passionate about working in Health and Social Care and have a real desire to make a positive difference to the lives of the people we support then we would love to hear from you.
At AFG we also recognise the contribution and value that our staff make. We would not be able to provide the life changing support that we do without people like you!
In return for your contribution we will support you throughout your career and we provide a wide range of employee benefits, career development and lifestyle support services to ensure that you too feel supported, fulfilled and valued from day one of your employment with us.

About The Role

Principal Accountabilities

Setting up and maintaining sales ledger accounts on to the Finance System

Efficient and effective processing of customer/commissioner invoices, ensuring the amounts invoiced are correct and maximise the income to AFG.

Ensuring accurate invoicing and facilitating prompt query resolution.

Debtor account reconciliations - ensure the balance sheet control accounts are up to date at all times for each customer/commissioner, cash receipts are posted promptly, and all outstanding debts are pursued in accordance with AFG policies and procedures

Raising sales invoices and credit notes in a timely manner and in line with agreed billing schedules.

Collecting cash through the production of reminders, statements and through regular contact with customers via telephone, e-mail and letter.

Ensuring financial and business controls are adhered to.

Assisting with processing and accurate allocation of receipts.

Issuing copy invoices/statements when required.

Assisting with reconciliation of unallocated cash.

Raising manual invoices and credits.

Producing debtor reports; provide information to assist with company cash flow forecasts and ensure that processes and procedures are maintained in line with corporate requirements.

Posting journals to the nominal ledger and correction of mis-postings.

Compiling and submitting statistical information required by the Government or any other Statutory Body.

Producing monthly and ad-hoc management information.

Adhering to the year-end timetable and liaison with the auditors and other business colleagues to assist in the production of statutory accounts.

Producing working papers to audit standard for the year end external audit.

Provide cover within the Financial Accounting Team.

Undertake one-off projects as and when required.

Any other duties commensurate with this role.

Knowledge, Skills and Abilities

Keenness to learn, absorbs as much relevant knowledge and experience as possible and adapts to change quickly and co-operatively.

A valued member of the team who provides support to others and contributes to creating an open culture and productive working environment.

Demonstrates a genuine desire to provide a high-quality service.

Is able to communicate effectively with customers and colleagues at all levels.

Able to work confidently with both numerical and other data. Able to input and process data quickly and accurately.

Ability to interpret and manipulate large amounts of financial data using excel spreadsheets.

Keenness to make improvements, offering suggestions and taking action to implement changes.

Location

This role is home-based. Travel within the North West of England will be required.
This Role is Band I as per our Banding Structure.
To view the Person Specification please click Here.

Job Type: Full-time

Pay: 27,824.00 per year

Work Location: Hybrid remote in Liverpool L3