This is a hybrid role, primarily home-based, with one required office day at County Hall every two weeks for banking duties.
About Us
Connect2Dorset is a managed service agency owned by Dorset Council, providing temporary, contract and interim opportunities within the Council. Our service is built on our values of being
ethical, trustworthy and caring
, with profits returned to our Local Authority shareholders.
About the Role
You will join the Accounts Receivable Credit Control team within the Finance & Commercial Directorate, supporting the processing of income and effective management of customer accounts to ensure payments are allocated accurately and debt is well managed.
Day-to-Day Responsibilities
Process income including cash, cheques and BACS payments, balance end-of-day receipts, and prepare banking
Check and upload Collection & Deposit (C&D) sheets and allocate payments within SAP
Manage returned cheques and clear customer accounts as required
Set up customer accounts, run and issue invoices and reminders, and respond to customer and colleague queries
Upload daily bank files, allocate BACS payments, and manage Direct Debit actions including reports and collections
Handle remittances, process inter-authority transfers and support monthly tasks such as statistics, invoice runs and payment allocations
Support additional tasks including GovPay service setup, issuing paying-in books, taking card payments, processing refunds and ordering stationery
Required Skills and Qualifications
5 GCSEs (grade C or above), including English & Maths, or equivalent
Experience or learning gained in a financial environment
Ability to work collaboratively within teams
Confident use of IT systems, including spreadsheets and financial software
Clear and confident communication with customers, colleagues and managers
Ability to explain financial information to non-finance users
Understanding of accounting best practice and financial management principles
Awareness of relevant local and national financial context
Awareness of the UK tax system as relevant to the role
Commitment to Dorset Council values: Respect, Together, Accountability, Openness, Curiosity
Job Types: Full-time, Temporary
Pay: 13.26 per hour
Expected hours: 37 per week
Work Location: Hybrid remote in Dorchester DT1 1XJ
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