Job Description

Job description & person specification

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Title: Finance Assistant - Accounts Receivable Concessions


Department: Finance


Reports to: Finance Supervisor - Accounts Receivable


Work patterns: Monday to Friday

About the role

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LLA is the 5th biggest airport in the UK, and the Billing team plays a key role in ensuring customers are billed promptly and accurately. With over 60 concession contracts and a further 60 Estates contracts, it's a fast-paced role that involves keeping a close eye on multiple revenue streams to ensure all invoicing is complete.


This role is ideal for someone who is a forward thinker with a strong focus on accuracy and attention to detail, with a flair for Excel spreadsheets.

Job purpose summary:

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To work as a key member of the billing team, actioning invoices, credits, and acting as a primary contributor for concession revenue.

Key responsibilities and accountabilities:

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Produce, maintain, and regularly update Excel spreadsheets to ensure accurate and up-to-date information. Keep informed of contract updates and pricing adjustments through regular communication with departmental stakeholders. Create and process invoices and credit notes, including batch invoicing, ensuring accuracy, compliance with Company policies, and timely reporting in line with month-end deadlines. Schedule, coordinate, and prepare meetings, maintaining detailed, accurate minutes for distribution. Communicate effectively with internal and external stakeholders, investigating and resolving queries in a timely and professional manner. Liaise with internal/external auditors, providing information and supporting audit processes Proactively and positively promote the LLA Way initiatives and projects with all employees and the wider airport community. Perform reconciliations for both internal and external purposes Play an instrumental role in improving, implementing, and documenting business processes to enhance efficiency and compliance. Work as an integral part of the wider Finance Team, providing assistance across the function, as determined by the Finance Manager, in order to meet operational needs of the Business. Contribute to delivering a great guest experience by performing your role with accuracy and efficiency. Recognising that every task, whether guest-facing or behind the scenes, contributes to supporting the company's overall LLA Way Strategy and service standards. Proactively and positively promote the LLA Way initiatives and projects with all employees and the wider airport community.

Stakeholders:

LLAOL departments and business teams Group Finance teams Airport customers, e.g., Airlines, Concessionaires External bodies, e.g., CAA, LBC, and auditors

Knowledge and experience:

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The ideal candidate is expected to have some experience and knowledge of the following:

Good administrative background, with proven experience in customer service Good Communication and presentation skills Comprehensive knowledge of Excel, including creating new schedules to help automate processes, applying and understanding new formulas, and collating data from different sources Excellent organisational skills and attention to detail A proven ability to multitask and manage competing priorities Proactive and forward-thinking approach to achieving goals and driving continuous improvement.

This job description is intended to give an appreciation of the role and the range of duties and responsibilities to be undertaken. It does not attempt to detail every activity. Specific tasks and objectives will be agreed on an ongoing basis. The post holder will be required at all times to perform any other reasonable tasks, as requested by the Line Manager, in order to meet the operational needs of the business.


For any further information, please contact the Human Resources department at askhr@ltn.aero. London Luton Airport Operations Ltd collects your personal information when you submit your application. For more details about the personal information LLA collects, how we collect it, why we need it, what we do with it, how long we keep it, and what your rights are, please see our privacy notice at www.london-luton.co.uk/privacy-notice.


LLA is committed to fostering, promoting, and preserving a culture of diversity, equality, and inclusion as we carry out our mission. We will always be respectful and seek to learn from those different from ourselves. We strive to be an equal opportunity employer, and we are determined to ensure that no applicant or employee has a negative experience for being who they are. We welcome all applications!

To apply:

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If you wish to apply for this role, please send your CV that summarises your knowledge, skills, and experience within the context of the Finance Assistant job description to recruitment@ltn.aero, using the reference FA0801 in the subject line. In the body of the email, please make sure to include the following:

Current and expected salary Notice period/availability to start Right to work in the UK / sponsorship requirements * Whether you are happy to travel to Luton three days a week