Job Description

Job Title:

Finance Assistant - Billing

Department:

Transactional Finance

Location:

Sheffield

Working Pattern:

Hybrid, includes 3 days each week in the office

Contract Type:

Full time, permanent

Salary:

25,625

Tes is a global Edtech leader, on a mission to empower schools and educators to deliver impactful, inspiring learning experiences worldwide. We understand the unique challenges faced by schools, and our ecosystem is specifically designed to address these needs head-on.

Role Overview:

The Finance Assistant will play a key role in supporting the finance functions by ensuring accurate, timely, and efficient processing of billing runs across multiple subsidiaries. The role is responsible for maintaining high standards of financial accuracy, resolving billing queries and associated credits, and providing responsive support to internal stakeholders. Diligent record keeping, query resolution, and assistance with transactional finance activities such as banking duties are also part of the role.

Key Responsibilities:

Responsible for all billing runs Upload and maintain purchase orders for pathway tutors Resolve all billing and pathway tutor purchase order queries Manage Freshdesk tickets and email inboxes Investigate and process customer billing credits Raise ad hoc invoices and credits as required Provide assistance for other transactional finance tasks as required

What will you need to succeed?

Experience:

Some experience in an administrative, finance, or accounts support role, or a strong interest in developing a career in finance Experience handling finance data with accuracy and attention to detail Basic understanding of finance processes such as billing, invoicing, or purchase orders Ideally, knowledge of the education sector Intermediate Microsoft Excel and Office skills Previous experience in a fast-paced environment, working to deadlines Experience responding to queries via email and maintaining shared inboxes professionally Organised and accurate record-keeping Willingness to learn bank reconciliations and other core finance tasks Collaborative team experience and stakeholder support Exposure to credit control or resolving billing discrepancies

Knowledge:

Basic understanding of finance and accounting processes Knowledge of billing and invoicing principles Familiarity with purchase orders and supplier payments Understanding of data protection and confidentiality in finance Basic VAT knowledge

Skills:

Excellent written and verbal communication Strong attention to detail and accuracy Good organisational and time management skills Ability to prioritise in a fast-paced environment Confident in resolving complex customer queries Ability to work independently and as part of a team Strong numeracy and literacy skills Flexible approach and resilience during peak periods Contribution to process improvements

What do you get in return?

25 days annual leave rising to 30 5% pension after probation State-of-the-art offices Access to a range of benefits via My Benefits World Free eye care cover Life Assurance Cycle to Work Scheme EAP (Employee Assistance Programme) Monthly Tes Socials * Access to an extensive Learning and Development menu